1. Cathy Bakk Compliance Auditor Operations & Planning
Panel Discussion
Cathy Bakk
Compliance Auditor
Operations & Planning
The story begins with who (your name) and what you do (why should people listen to you on this topic?)
Credits:
Deveny Bywaters, WECC
Maggie Peacock, WECC
WECC Training Design, WECC
Made to Stick, Chip Heath & Dan Heath
Communication to Influence, Decker Communications Training
Western Electricity Coordinating Council

2. Your Panel Cathy Bakk, Auditor Lauri Jones Sophia Combs
WECC
Josiah Pruiksma
San Diego Gas and Electric
Lauri Jones
Pacific Gas and Electric
Sophia Combs
Salt River Project
Western Electricity Coordinating Council

3. Content for Training Plans
How do you determine content for annual training plans?
Western Electricity Coordinating Council

4. How do you know your training program is effective?
Western Electricity Coordinating Council

5. How do you show management the Return on Investment (ROI) of training?
Western Electricity Coordinating Council

6. Western Electricity Coordinating Council
What Else?
Instructions:
As a table, discuss “what else do you want to know about training?”
Write the questions on the flip chart paper.
Western Electricity Coordinating Council