1. Responding to Personal Crises in the workplace
The perspective of HR

2. Disclaimer

3. Disclaimer

4. Disclaimer Experience in large organisation Exposure to small business
Professional experience
Personal experience

5. What will I cover? The environment The processes and systems
The individual
Everybody else

7. Responding to Personal Crises in the workplace
The Environment

8. The Environment

9. The Environment

10. The Environment Noticeboards Brochures Agenda item Policies Procedures
Messages to your workforce
Noticeboards
Brochures
Agenda item
Policies
Procedures

11. Do you KNOW what you would do?

12. Responding to Personal Crises in the workplace
The Processes & Systems

13. The processes & systems
Support
Employee assistance program
Incident response protocols
Leave policies
Meet with staff
‘Work within your scope’
Know the appropriate referral pathways

15. The processes & systems
Referral Pathways
General practitioner
Other health professionals
Emergency department
Crisis support services
Police
Legal services

18. The processes & systems
You can only manage what you can see or have been told!

19. The processes & systems
Management Action
Performance Management
Consider the impact on others
Define timeframes

20. Responding to Personal Crises in the workplace
The Individual

21. The Individual Disclosure is a personal choice Break from work
Supported to attend work
Appropriate follow-up

22. The Individual
The plan must be appropriate for the individual….. and also the Workplace.

23. Responding to Personal Crises in the workplace
Everybody else

24. Everybody else Self care The direct team Other colleagues
Family members

25. Questions