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Block Internet Strategy – Update

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Presentation on theme: "Block Internet Strategy – Update"— Presentation transcript:

1 Block Internet Strategy – Update
Robert Sieger

2 Current Projects BlockandCompany.com V3 Redesign/Relaunch
Salesforce.com Implementation – Block and Company Salesforce.com Implementation – MMF & ECD Messenger Bag IR Site – Product Design / IR Site Launch MMF Catalog Online Gaming Catalog Online MMFInd.com Redesign / Relaunch MMFCashdrawer.com Redesign / Relaunch

3 BlockandCompany.com Upgrade Path
V3 – Launched! Improved Navigation Improved Look & Feel More Marketing Oriented V4 – Launch 6/2008 Site Manager Update Custom Configuration Tool V5 – Launch 11/2008 Endeca Search Engine Content Management System V6 & Beyond

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5 Impact of the new BlockandCompany.com V3
Enhanced Look and Feel More eye appealing Sales Staff more likely to push to customers Improved Navigation Easier to use Product more readily available Customers spend more time at site Gain larger carts Marketing Oriented Leveraging ‘Your Money Handling Experts’

6 Impact of the new BlockandCompany.com V3 (con’t)
Improved SEO Built into the Site Allow for higher ‘organic’ search result placements Double Byte Character Support Architecture Allow for multi-lingual support Assumes we have the translated content available Web 2.0 Open Opens to more initiatives in the future Video On Demand Skype Chat Text/ To Cart Mobile Web

7 BlockandCompany.com V4 Site Manager Update – Estimated Launch 6/2008
Improved Navigation (Look and Feel) More User Friendly Executive Dashboards for Reporting Functionality MTD/YTD Purchase Histories by User/Items More Powerful Features Multiple Approver Levels Multiple Sort Options Unapproved items Approver Change Order Order Manager on Login

8 Site Manager Wireframe Screen Shot

9 BlockandCompany.com V4 Web to Case’ – CS Support integrated with SFDC
Custom Configuration Tools Bags Stamps Signs Premiums Ongoing SEO Activities

10 BlockandCompany.com V4 V4 Development Intended to Enhance & Enrich User Experience Strengthen User ‘Self Service’ Create ‘Value Add’ Functionality (Site Manager Features) Functionality that sells a service as well as a product Functionality that supports Web Marketing Efforts Campaigns Search Engine Campaigns Social Networking Campaigns Banner Campaigners Cross Promotional Campaigns

11 BlockandCompany.com V5 Estimated Launch 11/2008 Endeca Search Engine
3rd Party Bolt On Site Search Tool Allows for Up Sell/Cross Sell and other Promotional Activities Streaming Audio, Video & Podcasting CS Live Chat ‘Call Me Back’ Feature

12 BlockandCompany.com V6 & Beyond
Mobile Web Text and to Cart Live Web Based Product Demos CSR Co-Browsing

13 Salesforce.com Implementation – Block & Company
Original Launch Date: 4/1/2008 Launched: 3/24/2008 All Users migrated off of Goldmine All Users migrated to Outlook First week issues minor and few Planning Phase 2 Implementation Automated Call Scripts for inbound & outbound selling ‘Web to Case’ Functionality

14 Power of Salesforce.com
Understanding Our Customers Track important customer data in one location to help understand their needs Centralizing contacts under one roof Quickly centralize and organize account contact data Working as a Team 360 degree view of the customer Improving customer service Efficiently capture, manage and resolve customer inquires Integrating with the Block Website Web to Case Lead Generation Integration with Other Applications Real Time data transfer from MFGPro Managing other Business Processes Account Planning Opportunities Accessing anytime, anywhere Sales Reps can access SFDC from the road Beating the Competition Track Competition on deals, collect competitive intelligence to develop action plans

15 This is an example of an Executive Dashboard
This is an example of an Executive Dashboard. These can be easily customized by business users – enabling IT to focus on other areas

16 Salesforce.com Implementation: MMF & ECD
Presented Salesfroce.com to MMF & ECD: 3/28/2008 Requirements Gathering: Wk 4/7 & 4/14 Implementation Estimated to Begin Mid May

17 Messenger Bag IR Site Messenger Bag IR Site: Logo/Branding Created
STRETE – 3 grades of bags StretePruf (Professional Grade) StreteByte (Student/Tech Bag) StreteFlyte (‘Murse’) Bag Designs Finalized Bristol creating prototype #3 BravePoint (Web Design Firm) Engaged Functional Specification In Process Functional Design of Online Configurator in Process Creative Design of Web Pages Started

18 Messenger Bag IR Site Estimated launch 5/2008
Estimated First 12 Month Sales $367,500 (3,500 Units Sold) Estimated Net Margin: $47,500 (12.9%)

19 Stitch & Sew Opportunities: BristolBags.com Update
Other Messenger Bag like Opportunities Six Flags Cash/Coin Collection Messenger Bags Intended for secure, weather protected collection of cash & coin

20 MMF Catalog Online

21 Block Gaming Catalog Online

22 MMFIND.com Redesign / Relaunch
Requirements Gathering Process has started Delayed start until previously mentioned projects are completed Estimate June, 2008 Launch

23 MMFCashDrawer.com redesign/Relaunch
Requirements Gathering Process has started Delayed start until MMF Ind Website Redesign is started Estimate August, 2008 Launch

24 Summary BlockandCompany.com V3 – Released
Strete Messenger Bags – 5/2008 Launch MMF/ECD SalesForce.com – 5/2008 Launch MMFIND.com Redesign – 6/2008 Launch BlockandCompany.com V4 – Estimated 6/2008 Launch MMFCashDrawer.com Redesign – 8/2008 Launch BlockandCpompany.com V5 – Estimated 11/2008 Launch

25 The Block Internet Strategy – Update
Thank you!


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