1. GLO B Interact positively and effectively with others
Interpersonal skills
GLO B Interact positively and effectively with others

2. What are Interpersonal Skills?
Interpersonal skills are the life skills we use every day when we communicate and interact with other people, both individually and in groups.

3. Why is it important to have good interpersonal skills?
People who have worked on developing strong interpersonal skills are usually more successful in both their professional and personal lives.
Healthy interpersonal skills have been known to resolve conflict, promote joy, increase understanding, improve communication, and reduce stress.

4. You Already Have Interpersonal Skills
We have been developing our interpersonal skills since childhood by interacting with family members, going to school, and socializing with our peers.
Interpersonal Skills become so natural that we may take them for granted, never thinking about how we communicate with other people.
Interpersonal skills are also sometimes referred to as social skills, people skills, soft skills, or life skills.
Many people also use the term communication skills for interpersonal skills, but interpersonal skills covers more, including decision-making and problem-solving, plus working in a group or team.

5. Interpersonal Skills Interpersonal Skills Include:
Communication Skills,
Verbal Communication
Non-Verbal Communication
Listening Skills
Team-Work
Negotiation, Persuasion and Influencing Skills
Conflict Resolution and Mediation
Problem Solving and Decision-Making

6. Interpersonal Skills you need
Communication Skills include:
Verbal Communication
what we say and how we say it.
Non-verbal Communication
what we communicate without words,
Listening Skills
how we interpret both the verbal and non-verbal messages sent by others.

7. Communication Skills
Effective communication is one of the most important life skills we can learn—yet we don’t usually put a lot of effort into.
Whether you want to have better conversations in your social life or get your ideas across better at school or work,
these are some essential tips for learning to communicate more effectively.

8. Watch Your Body Language
Our non-verbal and non-written cues often reveal more than we think they do.
Whether it’s how you make eye contact or how you hold yourself during an interview, don’t forget that you’re constantly communicating even when you’re not saying a word.
Think pair /share
How many types of non- verbal communication can you come up with?
Types of Non-Verbal Communication
The types of interpersonal communication that are not expressed verbally (with speech) are called non-verbal communications.
There are many different types of non-verbal communication.
They include:
Body Movements (Kinesics), for example, hand gestures or nodding or shaking the head;
Posture, or how you stand or sit, whether your arms are crossed, and so on;
Eye Contact, where the amount of eye contact often determines the level of trust and trustworthiness;
Para-language, or aspects of the voice apart from speech, such as pitch, tone, and speed of speaking;
Closeness or Personal Space (Proxemics), which determines the level of intimacy;
Facial Expressions, including smiling, frowning and even blinking; and
Physiological Changes, for example, sweating or blinking more when nervous.
When people feel powerful, their limbs are more open and their body language is more expansive. They literally take up more space. Postures aren't just an expression of how we feel. They can also inform the brain by changing our physiology. If you hold an open and expansive pose for a few minutes before an important situation, it can increase the dominance hormone testosterone and decrease the stress hormone cortisol.

9. Types of Non-Verbal Communication
There are many different types of non-verbal communication. They include:
Body Movements- for example, hand gestures or nodding or shaking the head;
Posture, or how you stand or sit, whether your arms are crossed, and so on;
Eye Contact, where the amount of eye contact often determines the level of trust and trustworthiness;
Para-language, or aspects of the voice apart from speech, such as pitch, tone, and speed of speaking;
Closeness or Personal Space - which determines the level of intimacy;
Facial Expressions, including smiling, frowning and even blinking; and
Physiological Changes, for example, sweating or blinking more when nervous.

10. It’s worth being careful how you use gestures and body language!
Making a circle with your thumb and forefinger like this means OK in Western cultures. It is used in particular by divers in this way.
In Japan, however, it is reputedly the sign for money, and in Arabic countries, it is a threat.

11. watch https://youtu.be/DW91Ec4DYkU

12. The Importance of Non-verbal Communication
Warning!
People tend to have much less conscious control over their non-verbal messages than of what they’re actually saying.
This is partly because non-verbal communication is much more emotional in nature, and therefore much more instinctive.

13. read the picture -what’s up? How can this couple improve communication
It’s pretty rude to use your phone while someone’s talking to you or you’re supposed to be hanging out with them.
Maybe we can’t get rid of all our distractions or put away the phones completely, but just taking the time to look up could vastly improve our communication with each other.

14. Get Rid of Unnecessary Conversation Filler
Um’s and ah’s do little to improve your speech or everyday conversations.
Cut them out to be more persuasive and feel or appear more confident.
One way is to start keeping track of when you say words like “um” or “like.”
You could also try relaxing and pausing before you speak.
Those silences seem more awkward to you than they do to others.

15. Ask Questions and Repeat the Other Person
Let’s face it, we’ve all drifted off at one time or other when someone else was talking.
Asking questions and repeating the other person’s last few words shows you’re interested in what they say, (e.g., “So, you’re going to buy the tickets for Saturday?”).
Instead of conversation on topics like the weather, ask the other person questions (e.g., “Got any plans for the summer?” or “What are you reading lately?”) and engage in their answers.
It’s more important to be interested than to be interesting.

16. Tell a Story Stories are powerful.
They activate our brains, make presentations more interesting, make us more persuasive, and can even help us ace interviews.
Learn to become a phenomenal storyteller
Everyone’s got at least one great story in them.

17. Tailor Your Message to Your Audience
The best communicators adjust how they talk based on whom they’re speaking to
you’d probably use a different style of communication with co-workers or your boss compared to when you’re speaking with your significant other, kids, or elders.
Always try to keep the other person’s perspective in mind when you try to get your message across.

18. Up Your Empathy Communication is a two-way street.
If you practice taking the opposing viewpoint, you can reduce the difficulty and anxiety that sometimes arises when trying to truly communicate with others.
Developing empathy helps you better understand even the unspoken parts of your communication with others, and helps you respond more effectively.
Justin Bieber song “What do you mean”

19. Listen, Really Listen
Finally, the best thing you can do to improve your communication skills is to learn to really listen—to pay attention and let the other person talk without interrupting.
It’s hard work, I know, but “A good conversation is a bunch of words elegantly connected with listening.”
Then, even if your communication styles don’t match, at least you’re both working off the same page. And hopefully the other person will be attentively listening to you too.