1. USING SIMULATION TO IMPROVE ED INTAKE PROCESS - TEAM TRIAGE
Pre- vs. Post-Improvement Metrics

2. Simulation Results v1

3. ED Lab Measure Patient Volume Y 2015 Y 2016 Variation
AUG
10203
12145
19%
SEP
9633
11263
17%
OCT
9851
11172
13%
Median Order to Verify Time
Y 2015
Y 2016
Variation
AUG 47 40
-15%
SEP 46 39
OCT 43
-7%
Median Order to Collect Time
Y 2015
Y 2016
Variation
AUG 11 7
-36%
SEP 12
-42
OCT 9
-18%

4. ED Lab Turnaround Compliance
Lab TAT Compliance %
Y 2015
Y 2016
10 min 2%
20 min
11%
15%
30 min
27%
33%
40 min
42%
50%
50 min
57%
64%
60 min
68%
74%
70 min
77%
82%
80 min
83%
87%
90 min
88%
91%
More
100%

5. ED Volume vs. LOS
post-pilot