1. Microfinance Institutions
Smart Card based
Solution for
Microfinance Institutions

2. Microfinance Business
Characteristics
High operating costs
High staff costs
High volume, low value multi-product portfolio
Spread across a wide geography
Need for timely and accurate information

3. Microfinance Business
The challenge:
To improve operational efficiency, to reach out to larger numbers across wider geography and to reduce operational costs.

4. What is DolFin?
DolFin is a comprehensive smart card based transaction automation solution, first of its kind in the country.
DolFin is a customizable solution to address the challenges faced by Microfinance Institutions.

5. Advantage DolFin Reduces the time required for Collections
Increases Productivity
Reduces duplicate data entry
Provides up-to date and timely information
Provides savings on Staff and Operational costs

6. DolFin Components Each member is issued a personalized smart card.
Each Field Officer is provided with a Hand Held Terminal

7. DolFin Components Each Branch will have a Computer Application.
A Central Server

8. Architecture Smart Cards Branch Application Head Office Application
Upload
Transactions
Transactions
Download
Collection Information
Branch Application
Personalization
Download
Configuration
Head Office Application
Central Server
Hosted On
Upload
Transactions

9. Features Configuration module Transaction module Reports module
Personalization module

10. Modules Configuration module Transaction module Reports module
Personalization module

11. Configuration Module Business Rules is configured at HO PC
The Configuration is transferred to the Central Server
The Configuration file is then imported into the PC Application at the branch

12. Configuration Module Organization Configuration Products Configuration
Business Rules Configuration

13. Configuration Module Organization Configuration Products Configuration
Business Rules Configuration

14. Configuration Module Organization Configuration Multiple Organizations
Define Levels
Define Locations
Define organization wide Roles
Define Privileges for Roles

15. Configuration Module Organization Configuration Products Configuration
Business Rules Configuration

16. Configuration Module Configuring Products I. Loan Products
Define Loans
Name
Parent Loan Product
MFI Locations
Sectors and Purposes
Linked to Loans

17. Configuration Module Configuring Products I. Loan Products
Define Loan parameters
Loan Amount
Tenure
Multiple interest rates
Interest Type (Flat, Declining Balance)
Multiple Cycles
Moratorium
Compulsory Savings
Fees

18. Configuration Module Configuring Products II. Savings Products
Define Savings
Name
Parent Savings Product
MFI Locations

19. Configuration Module Configuring Products II. Savings Products
Define parameters for Savings products
Optional/Compulsory/Fixed Type
Savings Amount
Tenure
Interest Type (Simple, Compound)
Interest Rate

20. Configuration Module Organization Configuration Products Configuration
Business Rules Configuration

21. Configuration Module Business Rules Configuration I. Loan Products
Loan Eligibility criteria
Minimum Membership tenure
Pre-requisite Loans/Savings
Member Attendance
Prepayment/Foreclosure policy
Service charge (% or amount rule)
Minimum ‘wait’ period for foreclosure
Part payment/default policy
Loan Closure/Write-off

22. Configuration Module Business Rules Configuration II. Savings Products
Savings Eligibility Criteria
Prepayment Policy
Withdrawal Policy

23. Features Configuration module Transaction module Reports module
Personalization module

24. Transaction Module
Collection and Visit details are downloaded onto the Terminal
Transactions carried out in the field are recorded in the Terminal
Transactions are uploaded from the Terminal to the PC Application
PC Application generates a Transaction file
The Transaction file is then uploaded to the Central Server

25. Transaction Module Member Management Group Users Creating, Modifying
Creating, Linking to Center
Users
Creating, Assigning Roles

26. Transaction Module Loan Disbursement Field Visit Schedule
Creating, Copying
Loan Rescheduling
Changing Dates, Principal, Interest,
Penalty, Moratorium

27. Transaction Module Loan Repayment Collection
Using the Terminal
Auto mode
Manual mode
Using the PC Application
Savings Deposits and withdrawals
Interest Calculation for Savings
Penalty and Fee calculation

28. Features Configuration module Transaction module Reports module
Personalization module

29. Reports Module
Can log onto the Central Server to view Reports for the entire Organization
Reports pertaining to the Branch are available through the Branch Computer Application.

30. Reports Module Location Specific as well as Consolidated Reports
Flexible Selection Criteria
User defined labels, header & footer

31. Reports Module
General Reports
Loan Reports
Savings Reports

32. Reports Module General Reports Group Report Repayment Schedule
Field Schedule
Member Information Report
Joined
Withdrawn
Replaced

33. Reports Module General Reports Individual Ledger Collection Sheet
Day Wise Summary Sheet
Delinquent Loan Details
Sector Master List
Location Master List
Audit Trail

34. Reports Module Loan Reports Loan Disbursement Full Paid Loans Report
Disbursement & Collection
Disbursed, Fully Recovered & O/s Loans
Portfolio at Risk
Ageing Report of Portfolio at Risk
Loans Written Off

35. Reports Module Savings Reports Fixed & Mandatory Savings Report
Maturing Fixed & Mandatory Savings Report
Savings Concentration Report

36. Features Configuration module Transaction module Reports module
Personalization module

37. Personalization Module
Member Details
Product Pouches
Security

38. DolFin Features SQL Server database at the Central Server
MSDE database with the Branch PC application
State-of-the-art and easy-to-use Hand Held Terminals
Smart Cards that can hold SIX different products at a time
User friendly Interface in both the PC application and the Terminal
Flexibility and Scalability of the System

39. System Requirements Central Server PC at the Branches
Connectivity between the PCs and The Central Server
Hand Held Terminals for the Project Assistants
Smart Cards for the members
Central Server, PC and Terminal Application (DolFin)

40. Benefits Can significantly lower operating time
and increase productivity
Can reduce costs related to stationary -
manual reports, ledgers and charge slips
Can reduce data entry errors

41. Benefits Up-to date and Timely availability of
information to the management
Can provide flexibility in defining products
Smart cards can be used as ID cards