1. Leadership Mind and Heart

2. "Before you are a leader, success is all about growing yourself
"Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others."
Jack Welch

3. Chapter Objectives
Recognize how mental models guide your behavior and relationships.
Engage in independent thinking by staying mentally alert, thinking critically, and being mindful rather than mindless.
Breaking out of categorized thinking patterns and open your mind to new ideas and multiple perspectives.
Begin to apply systems thinking and personal mastery to your activities at school or work.

4. Chapter Objectives (contd.)
Exercise emotional intelligence, including being self-aware, managing your emotions, motivating yourself, displaying empathy, and managing relationships.
Apply the difference between motivating others based on fear and motivating others based on love.

5. Leader Capacity versus Competence
Competence – the set of skills necessary to succeed
Capacity – the potential each of us has to do more and be more than we are now

6. Mental Models
Theories people hold about specific systems in the world and their expected behavior

7. Leader’s Mind Independent thinking Open-Mindedness
Questioning assumptions and interpreting data and events according to one’s own beliefs, ideas, and thinking, rather than pre-established rules or categories defined by others
Open-Mindedness
The process of continuously reevaluating previously learned ways of doing things in the context of evolving information and shifting circumstances

8. Systems Thinking
The ability to see the synergy of the whole rather than just the separate elements of a system and to learn to reinforce or change whole system patterns

10. Personal Mastery
The discipline of personal growth and learning and of mastering yourself, it embodies personal visions, facing reality and holding creative tension.
Refocusing and redefining future and vision
Commitment to the truth
Managing the gap between the vision and the current situation

11. Emotional Intelligence
A person’s abilities to perceive, identify, understand, and successfully manage emotions in self and others

12. Ex. 5.5 The Components of Emotional Intelligence
Self-Awareness
Social Awareness
Emotional self awareness
Accurate self-assessment
Self-confidence
Empathy
Organizational awareness
Service orientation
Self-Management
Relationship Management
Emotional self-control
Trustworthiness
Conscientiousness
Adaptability
Optimism
Achievement-orientation
Initiative
Development of others
Inspirational leadership
Influence
Communication
Change catalyst
Conflict management
Bond building
Teamwork and collaboration

14. Ex. 5.4 Eight Families of Emotions
Enjoyment
Anger
Fear
Love
Disgust
Surprise
Shame
Sadness

15. Types of Motivation Fear-based Motivation Love-based Motivation
Motivation based on fear of losing a job
Love-based Motivation
Motivation based on feeling valued in the job