1. Flexible Services iNotice Board
Monthly Performance Summary FY June 2018
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2. STAR Monthly Performance for June 2018
Actual Trips Performed: 8,105 (42%)
Actual Passengers Transported: 9,274
Overall On Time Performance: 97.4%
Scheduled: 53.3%
Appointment Time: 97.9%
Productivity: 1.5
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3. A+ MediTrans Monthly Performance for June 2018
Actual Trips Performed: 7,288 (23%)
Actual Passengers Transported : 7,587
Overall On Time Performance: 97.4%
Scheduled: 91.2%
Appointment Time: 98.6%
Productivity: 1.8
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4. CapitaLand Monthly Performance for June 2018
Actual Trips Performed: 7,612(39%)
Actual Passengers Transported : 7,977
Overall On Time Performance: 98.7%
Scheduled: 96.7%
Appointment Time: 98.6%
Productivity: 1.8
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5. STAR, A+ MediTrans & CapitaLand Overall Monthly Productivity for June 2018
Total Trips: 23,005
Total Passengers : 24,838
Trip Per Hour: 1.7
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6. STAR, A+ & CapitaLand Space/Passenger Type for June 2018
STAR Transported: ,826 - Ambulatory 4,529- Wheelchair / Scooter, Etc.
A+ MediTrans Transported: 6,955 - Ambulatory Wheelchair / Scooter, Etc.
CapitaLand Transported: ,947 - Ambulatory Wheelchair / Scooter, Etc.
Total : ,728 - Ambulatory 5,323 - Wheelchair / Scooter, Etc.
Note: NT trips are not included in Space/Passenger Type report
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7. Total STAR Trips & Passenger Count – FY2019 April 1, 2018 – June 30, 2018
STAR Transported: ,794 - Ambulatory 14,839- Wheelchair / Scooter, Etc.
A+ MediTrans Transported: 19,939- Ambulatory 1,303- Wheelchair / Scooter, Etc.
CapitaLand Transported: ,886 - Ambulatory Wheelchair / Scooter, Etc.
Total : ,619 - Ambulatory 16,523 - Wheelchair / Scooter, Etc.
Note: NT trips are not included in Space/Passenger Type report
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8. Total STAR Trip and Passenger Count- FY2019 April 1, 2018 – June 30, 2018
FY18 Total Trips:
STAR: 25,007 (35.%)
A+ MediTrans: 20,445 (29.%)
CapitaLand: 25,175 (35%)
FY18 Total Passengers :
STAR: 28,633 (41%)
A+ MediTrans: 21,223 (37%)
CapitaLand: 26,083 (35%)
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9. Flexible Services Performance Goals
On Time Performance Goal : 97%
Overall On Time Performance (STAR and Taxi)
On time is defined as no more than 0 minutes early or 25 minutes late for a scheduled trip
Productivity Per Hour Goal : 1.8
Overall Passenger trips per revenue hour (STAR and Taxi)
Total revenue hours operated monthly divided by number of completed trips
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