1. Outsource or Consolidate your AP function? Which is right for you?
Jeff Haller Managing Partner & CEO, DataServ

2. Proud sponsor of the Business Process Outsourcing Track
Welcome
Important Information

3. Where are you on the shared services/outsource continuum?
Competitive Advantage
Drive Internal Change
Best Practices
Acquire Business Expertise
Acquire New Tech
Reg Compliance
Cost Savings

4. Outsource or consolidate your AP function? Which is right for you?
% Respondents indicating outsourcing efforts have been “Very Effective”
Access new technology
Access new business knowledge
Build competitive advantage
Force change internally
13%
18%
18%
11%
Build more effective global operations
21%
Institute best practices
21%
34%
46%
Meet regulatory requirements
Reduce costs
The State of the Outsourcing Industry in 2011 HfS Research

5. The State of the Outsourcing Industry in 2011 HfS Research
% of Organizations Indicating Function is a Shared or Outsourced Function
The State of the Outsourcing Industry in 2011 HfS Research
IT Help Desk
Benefits Admin.
Recruitment/Staffing
Payroll
ERP Maintenance
Application Dev.
Purchase-to-Pay
Accounts Payable
IT Infrastructure Mgt.
Employee Contact Center
Accounts Receivable
General Accting. G/L
Logistics/Supply Chain Mgt.
Workforce Data Mgt.
Strategic Sourcing: Indirect Procurement
Record-to-Report
Strategic Sourcing: Direct Procurement 55 53 45 44 42 35 32 23 20 57 48 49 47 38 28 26

6. The State of the Outsourcing Industry in 2011 HfS Research
% of Organizations Indicating Function is a Shared or Outsourced Function
IT Help Desk
Benefits Admin.
Recruitment/Staffing
Payroll
ERP Maintenance
Application Dev.
Purchase-to-Pay
Accounts Payable
IT Infrastructure Mgt.
Employee Contact Center
Accounts Receivable
General Accting. G/L
Logistics/Supply Chain Mgt.
Workforce Data Mgt.
Strategic Sourcing: Indirect Procurement
Record-to-Report
Strategic Sourcing: Direct Procurement 55 53 45 44 42 35 32 23 20 57 48 49 47 38 28 26
The State of the Outsourcing Industry in 2011 HfS Research

7. Outsource or consolidate your AP function? Which is right for you?

8. Outsource or consolidate your AP function? Which is right for you?
Top Reasons
Cost reductions
Institute best practices
Lower cost of payments/DSO/ Past Due accounts
Reduced costs through productivity gains
Other: improved business performance, ensure regulatory compliance, improve competitive advantage

9. Outsource or consolidate your AP function? Which is right for you?
Don’t just focus on cost savings
“What have you done for me lately”
Internal culture matters
Connect “value delivered” to strategy

10. Outsource or consolidate your AP function? Which is right for you?
“Value”
Performance
Speed
Innovation
Continuous improvement

11. Hybrid Approach AP tasks best outsourced:
Utility bill payments
Others perform best when centralized,
PO Invoices
Incremental approach

12. Virtual Shared Services
Retain best employees
Re-deploy without relocating
Leverage their knowledge
System-enforced best practices
SaaS Automation for Visibility and Control

13. Outsource or consolidate your AP function? Which is right for you?
Are your cost savings\performance improvement goals well defined?
What other benefits should this decision enable?
Which alternative represents the best “value”?
What choice will receive the highest level support from Executive leadership?
Which approach aligns best with your culture?

14. Outsource or consolidate your AP function? Which is right for you?
Questions?