2. Challenges and opportunities of tourism
Cath O’Brien
Manager, Regulatory Affairs

3. We’ve been busy 8M seats to and from regional New Zealand in FY18
Air New Zealand operates to 20 New Zealand destinations
We operate a hub and spoke network – pulling passengers into key hubs and dispersing them onto the regional network and beyond
Regionally connected
8M seats to and from regional New Zealand in FY18
340 flights to regional New Zealand every day

4. Economic value of tourism
Tourists carried by Air New Zealand spent $12.7 billion in New Zealand in the year ended March 2018.
International tourists spent $3.8 billion
Domestic tourists spent $8.8 billion
22,535 tourism and tourism-related business operate across New Zealand
These business employ 230,800 workers directly

5. Tourism is not immune to risk
Tourism needs to protect its social license to operate
Tourism infrastructure is shared with local populations – airports, roading, car parking, and access to natural attractions
Local councils with a low rating base service large visitor populations.
We want to avoid the visitor experience being one of congestion and inadequacy – we want our visitors to return.
It is up to industry to work together to ensure we manage infrastructure risk in partnership with local and central government.

6. Infrastructure challenge at arrival hubs
Airport congestion
Auckland – necessary construction will impact all users
Queenstown – noise boundary issues may affect growth
Many airports in New Zealand are planning for capital investment – we need to work closely with airports to ensure customer needs are met
Land transport links to hub airports are critical so that visitors can arise and easily disperse

7. Growth brings opportunity - GIS
Air New Zealand has been working in partnership with Tairāwhiti Gisborne over the past 18 months, working to develop the tourism proposition on the East Coast
We believe this is untapped growth - seat growth into GIS is 32% in the last five years
Government last week made major announcements on new investment into Tairāwhiti in roading, airport infrastructure, and tourism.
Rental vehicle presence associated with this port has the opportunity to lean into growth.

8. We’re all in this together
For many of our customers, their customer journey includes travel by rental cars in New Zealand
We are interested in making sure it is easy for customers to access rental cars at New Zealand ports
We welcome efforts from the RVA to ensure the customer journey is seamless and well supported by infrastructure investment