1. Synchronous Communication
Team members meet at the same time, but not necessarily at the same geographic location.
It may include conference calls, face-to-face-meetings, or online meetings

2. Asynchronous Communication
Team members do not meet at the same time or in the same geographic location.
It may include discussion forums or exchanges.

3. © Pearson Prentice Hall 2009
Q2 – How can you use collaboration systems to improve team communication?
Fig 2-1 Information Technology for Communication
© Pearson Prentice Hall 2009

4. © Pearson Prentice Hall 2009
Q2 – How can you use collaboration systems to improve team communication?
Virtual meetings don’t require everyone to be in the same place at the same time.
Conference calls – can be difficult to arrange the right time
Multiparty text chat – easier to arrange if everyone has mobile texting
Videoconferencing – requires everyone to have the proper equipment
– most familiar but has serious drawbacks in content management
Discussion forums – content is more organized than
Team surveys – easy to manage but don’t provide very much interactive discussion
© Pearson Prentice Hall 2009