1. 2/22/2019 5:46 PM
THR1006
Harness personal and organizational productivity insights to drive your transformation
Jeff Shih, Senior Product Manager
Nathan Barnett, Product Marketing Manager
Peter Bergen, Product Marketing Manager
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2. Three takeaways from this 20-min session
2/22/2019 5:46 PM
Three takeaways from this 20-min session
MyAnalytics helps your users build healthy work habits
Workplace Analytics helps you identify organization-level patterns of success
Succeed with integrated analytics by diagnosing, changing, and measuring
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

3. Analytics in Office 365: the vision
2/22/2019 5:46 PM
Analytics in Office 365: the vision
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4. <1% available data analyzed and acted upon
2/22/2019 5:46 PM
<1% available data analyzed and acted upon
Data culture
8% increase in operating income for firms with comprehensive data strategy
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

5. Analytics in Microsoft 365
Microsoft Inspire
Analytics in Microsoft 365
“Let’s dig deeper in to the Microsoft 365 powered device”
Key points to land
Security it first and foremost
The cloud helps ease deployment and management
Bring the latest innovation and security to end users
Leverage powerful insights to proactive run IT
Democratize data for everyone in your organization
Diagnose productivity blockers
Harness any data, any time, anywhere
Drive individual work effectiveness

6. knowl·edge work·er noun
2/22/2019 5:46 PM
knowl·edge work·er
noun
an occupation characterized by non-routine cognitive work
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7. 2/22/2019 5:46 PM
© Microsoft Corporation. All rights reserved.

8. Integrated analytics | the key to high performance
2/22/2019 5:46 PM
Integrated analytics | the key to high performance
Diagnose
Measure
Change
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9. MyAnalytics helps your users build healthy work habits
2/22/2019 5:46 PM
MyAnalytics helps your users build healthy work habits
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

10. 7 common unhealthy habits
2/22/2019 5:46 PM
7 common unhealthy habits
Scheduling long meetings that could be condensed
Multi-tasking in meetings
Responding to s as soon as you receive them
Working in spurts between meetings rather than scheduling focus time
Working on non-urgent tasks after hours and on weekends
Creating bottlenecks by failing to respond to important contacts on time
Failing to make relationships with co-workers outside of your core team
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

11. Research shows the scale of the problem
of meeting time is unproductive
47%
28%
spent managing
13%
of employees
engaged at work
>40%
of work time is unproductive
16 min
to refocus after handling
interruptions per hour 20

12. MyAnalytics is personal. Only you can see your data.
2/22/2019 5:46 PM
Build healthier work habits with analytics + intelligent coaching
Outlook add-in
Weekly digest
Personal dashboard
MyAnalytics is personal. Only you can see your data.
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

13. 2/22/2019 5:46 PM
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

14. 2/22/2019 5:46 PM
Workplace Analytics helps you identify organization-level patterns of success
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

15. Take behavioral analytics to the org level
Powerful new insights from Office 365 collaboration data
Transformational impact for higher engagement & productivity
Privacy controls to meet your needs & compliance to protect your data
Transform & validate unstructured data
Time & network data
‘Explore the metrics’ dashboards
Create custom queries for targeted questions
Correlate with business outcome data
Expert consulting services
Default to de-identified & aggregated data
Customer determines controls & scope
Only metadata analyzed

16. How does it work? + + = Organizational context
2/22/2019 5:46 PM
How does it work?
Organizational context
Native Office 365 data + + =
Unprecedented, quantified insights
Meaningful outcomes
Workplace Analytics uses calendar & metadata, which typically provides 20+ hours of time use data per week for every knowledge worker in the organization
Org context allows Workplace Analytics to analyze every meeting & message between all internal or external domains: teams, customers, vendors, & partners
Clients are in the business of producing results. Pairing outcome data (e.g., sales attainment, employee engagement, worker productivity) enriches the analytics & the insights.
Provides aggregated behavioral analytics to distinguish collaboration patterns associated with outcomes & comparative analysis within an organization (function, division, region)
© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

17. MEETINGS & EMAILS FOCUS TIME AFTER-HOURS MEETINGS AFTER-HOURS EMAIL
CUSTOMER NETWORK BREADTH
CUSTOMER NETWORK DEPTH
COST TO SERVE
DEAL STAGE COLLABORATION TIME
PERCENT OF OPPORTUNITIES WON
ACCOUNT PRIORITIZATION
OPPORTUNITY SPONSOR COLLABORATION
PRE OPPORTUNITY COLLABORATION
INTERNAL ROLE DIVERSITY
TOP PERFORMER INTERNAL NETWORK SIZE
TOP PERFORMER EXTERNAL NETWORK SIZE
COLLABORATION TIME BY PERFORMANCE
AFTER-HOURS TIME BY PERFORMANCE
MANAGER 1:1 TIME BY PERFORMANCE
SKIP-LEVEL INTERACTION BY PERFORMANCE
FOCUS HOURS BY PERFORMANCE
INTERDEPARTMENTAL COLLABORATION TIME BY PERFORMANCE
INTRADEPARTMENTAL COLLABORATION TIME BY PERFORMANCE
HIGHLY ENGAGED INTERNAL NETWORK SIZE
HIGHLY ENGAGED EXTERNAL NETWORK SIZE
COLLABORATION TIME BY ENGAGEMENT LEVEL
AFTER-HOURS BY ENGAGEMENT LEVEL
MANAGER 1:1 TIME BY ENGAGEMENT LEVEL
SKIP-LEVEL INTERACTION BY ENGAGEMENT LEVEL
FOCUS HOURS BY ENGAGEMENT LEVEL
INTERDEPARTMENTAL COLLABORATION TIME BY ENGAGEMENT LEVEL
INTRADEPARTMENTAL COLLABORATION TIME BY ENGAGEMENT LEVEL
AVG MEETING TIME W/ GEO
AVG GEO MEETING TIME
AVG TIME W/ GEO
AVG GEO TIME
GEOGRAPHIC INSULARITY
AVG GEO NETWORK SIZE
AVG GEO EXTERNAL NETWORK SIZE
AVG GEO INTERNAL NETWORK SIZE
AVG GEO EXTERNAL MEETING DURATION
AVG GEO INTERNAL MEETING DURATION
AVG GEO FOCUS TIME
AVG GEO AFTER-HOURS TIME
AVG MEETING TIME W/ DEPT
AVG DEPT MEETING TIME
AVG TIME W/ DEPT
AVG DEPT TIME
DEPARTMENTAL INSULARITY
AVG DEPT NETWORK SIZE
AVG DEPT EXTERNAL NETWORK SIZE
AVG DEPT INTERNAL NETWORK SIZE
AVG DEPT EXTERNAL MEETING DURATION
AVG DEPT INTERNAL MEETING DURATION
AVG DEPT FOCUS TIME
AVG DEPT AFTER-HOURS TIME
AVG LEVEL MEETING TIME
AVG TIME W/ LEVEL
AVG LEVEL TIME
INSULARITY BY LEVEL
AVG LEVEL NETWORK SIZE
AVG LEVEL EXTERNAL NETWORK SIZE
AVG LEVEL INTERNAL NETWORK SIZE
AVG LEVEL EXTERNAL MEETING DURATION
AVG LEVEL FOCUS TIME
SKIP-LEVEL EXPOSURE
INTERNAL NETWORK SIZE
EXTERNAL NETWORK SIZE
INTERNAL COLLAB TIME
EXTERNAL NETWORK GROWTH
EXTERNAL COLLAB TIME
INTERNAL NETWORK GROWTH
INTERNAL MEETING HOURS
EXTERNAL MEETING HOURS
INTERNAL HOURS
EXTERNAL HOURS
AFTER-HOURS EXTERNAL HOURS
AFTER-HOURS EXTERNAL MEETING HOURS
AFTER-HOURS INTERNAL HOURS
AFTER-HOURS INTERNAL MEETING HOURS
AVG EXTERNAL MEETING COUNT
AVG INTERNAL MEETING COUNT
AVG INTERNAL MEETING SIZE
AVG EXTERNAL MEETING SIZE
FOCUS TIME
AFTER-HOURS MEETINGS
AFTER-HOURS
FRAGMENTATION
HOURS
MEETING HOURS
MULTITASKING HOURS
AVG MEETING LENGTH
AVG MEETING SIZE
MEETING FREQUENCY
COLLABORATION TIME
FREQUENCY
MEETINGS & S

18. New solutions for big problems
2/22/2019 5:46 PM
New solutions for big problems
Address Collaboration Overload
Break Down Organizational Silos
Up-level Manager Practices
Accelerate Acquisitions
Root Out Process Inefficiencies
Drive Sales Productivity
Transform the Employee Experience
Workspace Planning
© Microsoft Corporation. All rights reserved.

19. How Macy’s succeeded with integrated analytics
2/22/2019 5:46 PM
How Macy’s succeeded with integrated analytics
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20. Poor collaboration norms
Step 1: Diagnosis Workplace Analytics identified specific habits directly tied to low innovation + engagement
Meeting sprawl
Minimal focus time
Work/life imbalance
Poor collaboration norms
Large management-heavy meetings
Insufficient calendar white space
Employees overloaded with projects + meetings
Lack of respect for team members’ schedules

21. Each team selects new working norms
2/22/2019
Step 2: Change Change management program supported by MyAnalytics
600 employees from 12 teams
6 sessions across 12 weeks
Each team selects new working norms
MyAnalytics helps discover bad habits + track improvements
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

22. Step 3: Measure Significant improvement in work habits after 12 weeks
Meeting hours down by up to 4 hours per week
Focus blocks up by up to 4 hours more per week
Maintained or decreased after-hours work despite increased demand
Sense of control and accountability established among employees

23. Don’t miss other Analytics sessions at Ignite
2/22/2019 5:46 PM
Don’t miss other Analytics sessions at Ignite
Name
Product focus
Date/time
BRK2159 Transform organizational productivity with Microsoft Workplace Analytics
Speakers: Ryan Fuller, Kamal Janardhan
Workplace Analytics
Weds, 12:30-1:45
BRK2112 Drive behavior change with actionable personal insights in Office 365
Speakers: Peter Bergen, Noelle Beaujon
MyAnalytics
Weds, 4-5:15
BRK2137 Identify and target change to drive transformation and help combat collaboration overload
Speakers: Chantrelle Nielsen, Rob Cross, Kalyan Nanduru
Thurs, 12:30-1:45
BRK2431 Drive adoption and business impact with personal productivity insights to transform how you work
Speakers: Catherine Pidgeon, Nathan Barnett
Thurs, 4:30-5:45
…and drop by our booth!
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.