5. This is a focusing stage

6. testing with users...
WHAT DOES IT MEAN TO TEST IN YOUR ORG...

7. testing with users... beta testing focus groups client dinners
pre-release
usability centers
WHAT DOES IT MEAN TO TEST IN YOUR ORG...
web analytics
surveys

8. your testing mindset use your prototypes as a probe
to continue to gain empathy for your users
IN D.THINK WE WANT TO AMPLIFY YOUR EMPATHY...THIS IS A REFLECTION OF

9. not proving, selling, or evaluating feasiblity of your low-res proto, you’re using it as a tool to have a conversation and DEEPEN what you know and understand about needs and your solution to meet those needs

10. a bit about checking your ego
a bit about checking your ego...the users are the experts in their experience of your proposed solution (even kids/ed policy makers!)

11. what new information do you have about needs?
what new information do you have about how your solution addresses the need?
IN D.THINK WE WANT TO AMPLIFY YOUR EMPATHY...THIS IS A REFLECTION OF
what new information do you have about needs?

12. test: how? let the user experience the prototype:
set the scene surrounding your prototype
give a short explanation to set context
act like a guide (not a lead)

13. test: how? observe the experience:
capture what worked, and what didn’t work
see how users use and mis-use your prototype
listen more than you talk to give users a chance to interpret

14. test: how? engage the user:
iterate on the fly to communicate learnings
ask specific, open-ended questions
remember:
the user is the expert

15. what new information do you have about needs?
what new information do you have about how your solution addresses that need?
what new information do you have about needs?
< what we see & hear
what we feel the user is feeling >

16. test now 05 min prepare for your users - assign team roles
- set up your space
run through a practice round
15 min user testing