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Published byWalter Shawn Nash Modified over 6 years ago
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Chapter 7 Objectives Explain why you should study intercultural communication Distinguish between cultures and co-cultures Provide examples of co-cultural strategies
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Chapter 7 Objectives Explain potential intercultural communication problems Identify broad cultural characteristics Practice strategies for improving communication with people from other cultures and co-cultures
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What is Intercultural Communication?
The exchange of information between individuals who are unalike culturally
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Reasons for Studying Intercultural Communication
Communication with people from other cultures & co-cultures is common Money Curiosity Convergence of technologies Immigration has changed the face of America
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What is a Culture? A unique combination of rituals, religious beliefs, ways of thinking, and ways of behaving that invite outsiders to see others as a unified member of a human group
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What is a Co-Cultural Group?
A group that exists within a larger dominant culture but differs from the dominant culture in some significant characteristic
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Communication Goals for Marginalized Groups
Assimilation goal Attempts to fit in with dominant culture Accommodation goal Keeps a co-cultural identity while striving for positive relationships with dominant culture Separation goal Relates exclusively with its own group and avoids contact with dominant culture
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Intercultural Communication Problems
Attribution and Perceptual Errors Ethnocentrism Stereotyping
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Characteristics of Different Cultures
Individualistic Value individual freedom, choice, uniqueness and independence Collectivist Value the group, family, tribe, clan and culture over the individual
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Characteristics of Different Cultures
Low Context Communication style emphasizes the source of the communication Intentions overtly stated High Context Much of the information about the source and intentions is understood and not explicitly stated
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Characteristics of Different Cultures
Uncertainty-accepting Tolerate ambiguity and diversity Uncertainty-rejecting Less tolerant of ambiguity and diversity
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Characteristics of Different Cultures
Implicit-rule Implied rules for behavior are implicitly known to all members of the culture Explicit-rule More likely to openly discuss procedures for action and expectations for behavior
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Characteristics of Different Cultures
Monochronic View time as compartmentalized between task, personal, and social dimensions Polychronic View time as culturally based and relationally oriented
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Strategies for Improving Intercultural Communication
Conduct a personal self-assessment Practice supportive communication behaviors Develop sensitivity toward diversity Avoid stereotypes Avoid ethnocentrism Develop code sensitivity
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Strategies for Improving Intercultural Communication
Seek shared codes Use and encourage descriptive feedback Open communication channels Manage conflicting beliefs and practices Learn to be reflexive
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