1. Infor EAM in the Handling Engineering Group at CERN
Cathelijne HAZELAAR-BAL
My name is Cathelijne and I’m working in the Handling Engineering Group at CERN.

2. Agenda Introduction Handling Engineering Group Statistics
Infor EAM Dashboard
Equipment
Work Orders
Spare Parts
Pentaho Reporting
Future for EN/HE
Conclusions
Today I would like to show you how we use Infor EAM for maintenance management in our group.
After and introduction and some statistics I will tell about the different modules of Infor we mainly use namely:
Equipment, Work Orders and Spare Parts. This will be followed by the Pentaho Reporting tool showing several charts.
The presentation will be finished by showing our future actions before getting to the conclusions.

3. Introduction EN/HE Provide transport and handling services
Design, integration and feasibility studies
Tendering and procurement, installation, commissioning, operation, maintenance and decommissioning
Standard industrial and custom-built transport and handling equipment
5 supply contracts
4 maintenance contracts
1 operation contract
Our group provides the transport and handling services, as seen in these pictures, which means preparation, organization and coordination of transport and handling operations.
We also have a project office responsible for design, integration and feasibility studies.
We are responsible for the entire lifecycle of transport equipment, which can be standard industrial or custom built.
This includes horizontal transport vehicles, lifting vehicles, cranes, hoists, passenger and goods lifts. Numbers indicated in next slide Statistics.

4. Statistics Operations in 2017 Total Weight: 95000 t
Number of Contractor Personnel: 70 FTEs
Total Value of Handled Goods: 730’000’000 CHF
130 Lifts
365 Overhead Cranes
1000 Hoists
2000 Transport and Lifting Vehicles
Operation Contractor Personnel ~ 70 / Month
Total Value: 730 mCHF ~ 650 m€
2017 a “calm” year, times 1.5 during long shutdown
Weight x 1.8
Personnel x 1.2
Value x 1.3

5. Statistics Work Orders: ~ 9000/year Created and Closed
Documents: ~
Spare Parts: ~ 4000

6. Infor EAM - Dashboard
Inbox: List of filtered WOs used by technical responsible for contract follow-up
Charts: Showing breakdown tendency for contract manager
KPIs: Used for Maintenance Contracts

7. Infor EAM Equipment - Structure
Functional Positions: Equipment Structure
Assets: Equipment follow-up
Sub-Assets: Documentation and Part Structure
Mobile equipment (vehicles) > Assets
For Cranes and Lifts > Assets for equipment follow-up and FP for structure
Sub-assets for documents ~ 30 to 100 documents for cranes
Rails installed in bld. 112
2 Cranes installed on these Rails
Both Cranes replaced recently (Asset number differs from FP)
Electrical sub-Asset a unique remote controller (Part tracked by Asset)

8. Infor EAM Equipment - Graph

9. Infor EAM Equipment - EDMS Documents
Documents uploaded in EDMS (~50% digitalized Paper Documents)
~ 30% of Total Assets
Linked to Asset in Infor EAM
This example 91 documents.
Total docs:
HPR 96%
HAS 1%

10. Infor EAM Equipment - Meter Readings
Hours
Strokes (currently testing automatic read-out for lifts)
Meter reading entered each maintenance
Analyze equipment usage for maintenance and consolidation
Automatic read-out: still difficulties: unstable “datastream”

11. Infor EAM - Work Orders 4 Maintenance Contracts
~ 9000 Created and Closed WOs per year
7 WO Types
Preventive Maintenance Plans
Usage Spare Parts
Closing Codes and Downtime Hours for Breakdowns → Reliability Calculations
Closing Codes Breakdowns: to distinguish between:
Equipment stopped running
Equipment continues running
Misuse of Equipment

12. Infor EAM – Preventive Maintenance Plans
Lifts - 5 PMPs
259 Assets
Every 1, 2, 3, 6 or 12 Months
Cranes & Hoists - 1 PMP
461 Assets
Every 6 or 12 Months
Spare Parts - 1 PMP
36 Assets
Every 24 Months
More than 1000 WOs created automatically
1 PMP for Periodic Safety Inspections (mainly annually) to be set up

13. Parts – EAM Light In-house developed user interface
Spare Parts ~ (3 Stores)
42 Parts tracked by Asset (nearly 300)
~150 Issued/Returned Parts per Year
Barcode Labels
Photos of each Part
Manufacturer and Part Number

14. Parts – EAM Store Kiosk In-house developed user interface
Very user- friendly and intuitive
Search for Parts
When logging in > default store
Select action (issue/return)
Select WO or Equipment
Scan Bar Code
Submit transaction

15. Pentaho Reporting Closing Codes Breakdowns: to distinguish between:
Equipment stopped running (
Equipment continues running (high speed of one crane movement doesn’t work)
Misuse of Equipment (blocking of lift doors)

16. Pentaho Reporting
Top 10 Breakdowns: for maintenance management (on which asset to put efforts) and for consolidation plan

17. Pentaho Reporting
This bar chart indicates the scheduled preventive maintenance for each month. The different colors show if the maintenance was finished in time or with delay or not finished at all.

18. Infor EAM – Future for EN/HE
Checklists
Projects
Scheduling
Case Management / Logbook
Reliability Analysis
Standardize procedures amongst different contracts within EN/HE
SAILOR Levage: Integration Periodic Safety Inspections of Lifting Equipment in Infor
Checklists: FAT and Onsite Acceptance Tests
Scheduling: requested and scheduled dates
Logbook: for tracking activities not requiring creation of WOs

19. Conclusions
Improved Overview of our Equipment Park (Consolidation Plan)
Justification of Budget Increase (e.g. Equipment Usage and Breakdowns during Shutdown)
Reduced Time regarding:
Documentation Retrieval
WO creation
Administration (EAM Light)
Spare Parts Retrieval

20. Maintenance Management…
Thank you for your attention!
Although many things have been put in place in the last couple of years, there is still a lot of work to do.
…is like a never ending road…