1. CEO Report Board Meeting 6-20-2018 BCEO Meeting 6-28-2018
Have hired Gracen Johnsen of Summit to review and evaluate our job descriptions.
She had worked with us 5 years ago when she was with another organization.
She will also conduct a compensation study to see if our salary structure is aligned within the industry and other non-profits.
Hope to have everything finished in time for the August Board meeting

2. Customer Centered Approach to Center Operations
Awarded a contract to Ed Long of Cross Sector Innovations
He is in the process of designing questionnaire to be used for the separate focus groups
He will conduct approximately 18 sessions with half comprised of job seekers and the other half of businesses
Take the information from the groups and work with a staff level group to consider how to change processes in workforce centers to better meet the needs of our customers

3. Customer Centered Approach
Will use the Business focus groups to help us redesign our approach to meeting those needs by our Business Services Team
The facilitator will be required to take the processes from the work group and create a standard operating procedure (SOP) for how workforce centers will conduct business.
The SOP will also contain all the policy rules and regulations, in order that it can be used as a training aid for new staff

4. Customer Flow in Centers
Workforce Center
July
August
September
October
November
December
January
February
March
April
May
PY17 Year To Date
Brookwood
1464
1332
1194
1252
1314
1248
1594
1027
1358
1169
1009
13961
Chandler 62 68 83 57 52 14 31 22 55 34 41
519
Eastside
853
1019
786
921
796
883
1259
958
1161
1033
1073
10742
El Reno
176
153
152
139
117
102
118
104
115 97 92
1365
Guthrie 49 82 38 25 43 36
463
Holdenville 50 73 80 98 91
123 79 70 75 63
857
Norman
497
617
445
569
449
583
375
604
707
611
5976
Okemah 17 21 13 10 23 6 8
213
Seminole
365
426
328
324
316
255
330
201
216
210
263
3234
Shawnee
576
625
566
572
438
578
460
530
461
492
5817
Workforce Center Total
43147

5. Budget Notes
Just received new planning amounts for next year’s budget.
New funds for the Program Year 18 increased by $492, Great News.
DWFS spending levels have continued to rise with each month, so I believe we will be close to budget
This means that our carry-in dollars will decrease by about $630,000.00
By planning on less carry over funds to PY19, our budget will be $75, less than PY17.

6. Oklahoma Association of Workforce Boards Training Session
Training session for Board Members and Elected Officials was held on May 8th at the Reed Center in Midwest City.
We a total of 2 staff, 4 board members, 4 elected officials attend the session.
Always a good opportunity to learn about roles and responsibilities of both groups.

7. Board Staff
In our efforts to replace Bill Bryant, it was decided to make some staffing changes
Created a Chief Operating Officer Position
Had 62 applications, weeded down to 8 and conducted interviews with five very impressive candidates.
Ashley Sellers was offered and she accepted the job. Currently she is the Deputy Director for our service provider, Dynamic Workforce Solutions and had been the One-Stop Operator for the East Central WIB.
She will report to work on July 2, 2018.

8. Board Staff
With the increased monitoring that has occurred from the state, we have decided to hire a compliance and strategy manager.
This position was approved in 2016, but we had not filled it.
We are going to wait on our compensation review to ensure we create a correct salary range prior to opening the position.
This position will be responsible for the monitoring required by regulations as well as developing the new policy.

9. Business Services
The state has just issued the policy connected to engaging the employer community and the performance measures that will be put in place.
Since the required measures focus mainly on labor exchange, we will need to step back and design a business services policy that might look significantly different than our current model.
We will wait until the business focus groups are done and work with the workforce centers in ensuring our model is responsive and not just for meeting the required measures.