1. Developing A Value Based Culture in Community Pharmacy in Saudi Arabia
Professor Harry McQuillan
Community Pharmacy Scotland
The Four “Do” s
Situation
Recommendation
In February 2018 an international pharmacy conference was held in the Qassim region of Saudi Arabia, with the objective of developing and promoting clinical service provision from the network of community pharmacies.
This poster highlights a model of care proposed by Professor Harry McQuillan, Chief Executive Officer, Community Pharmacy Scotland for the delegates to consider.
This builds on the concept of having effective regulation, strong professional and trade bodies and motivated, committed practitioners working in harmony to the benefit of the population’s health.
To develop a value based culture, consideration should be given to the following “Four Do’s” model.
This highlights the role that each of the constituent bodies must play to enable a service lead and value based approach within community pharmacy.
Patient Care
Regulator
Professional Body
Trade Body
Individual Practitioner
Background
The Saudi Arabian government provides free health care and medicines to all Saudi citizens.
Health care expenditure per capita has significantly increased from US$200 in 1995 to US$1004 in 2015 (1)
Saudi Arabian pharmacist numbers are expanding.
First school of pharmacy opened in 1958; the second in 2003 and the thirtieth in 2018.
There is a network of c community pharmacies.
Focus is on traditional supply function
Limited inspection regime results in many pharmacies supplying POM’s, including antibiotics, without prescription.
Value Based Culture
Regulator “Should Do”
Professional Body “Could Do”
Trade Body “How to Do”
Individual Practitioner
“Want to Do”
Discussion
The Saudi Arabian government recognise the contribution that community pharmacy can make to improving the health of the population. What it lacks is the knowledge of how to implement change and move from a mainly supply based service, with little controls, to one which delivers clinical services.
This model allows the different, equally important, component parts to collaborate and deliver pharmaceutical care on a more structured basis. RR
Reference (1) “Pharmacy Practice and the Health Care System in Saudi Arabia”; Ahmed Al-jedai, Shrouq Qaisi, Ahmed Al-meman; CJHP Vol. 69. No3 May-June 2016