1. Management Information Systems & Decision Making Techniques
Introduction
Md. Abdullah Al Mahmud
Assistant Professor in MIS
Manarat International University

2. Management Information Systems & Decision Making Techniques
Lecturer in Charge
Md. Abdullah Al Mahmud
Assistant Professor in MIS
Department of Business Administration
Manarat International University
Contact details:
Cell:

3. Introduction & Overview
Introduction of the Class Course Introduction Few Words on Lecture Notes Introduction to Lecture Methodology

4. Introduce yourself Your name Academic background, courses studied
Where you are from, where you have studied
What grade you wish/hope/expect to achieve
Your target/ Goal/ Objective.
Something unusual/unique/special/humorous about yourself

5. The Course Code and Title:
Management Information Systems & Decision Making Techniques – (MIS-531)
Textbook:
Management Information Systems-Managing the Digital Firm (12th edition) – K. C. Laudon & J. P. Laudon, 2012, Prentice Hall
Decision Support & Business Intelligence Systems (8th edition) – Efraim Turban & Jay E. Aronson

6. Management
A set of activities directed at an organization’s resources with the aim of achieving organizational goals in an efficient and effective manner.

7. Information system:
A Set of interrelated components that Collect, process, store, and distribute information to support decision making, coordination, and control in an organization.

8. Three activities of information systems
Input: Captures raw data from organization or external environment
Processing: Converts raw data into meaningful form
Output: Transfers processed information to people or activities that use it

9. Example: A manufacturing system accepts raw materials as input and produces finished goods as output. An information system is a system that accepts resources (data) as input and processes them into products (information) as output. A business organization is a system in which human and economic resources are transformed by various business processes into goods and services.

10. The Library as an Information System:
A library makes an excellent information systems model. It serves as a very large information storage facility with text, audio, and video data archives. Look up the definitions for each term listed below and briefly explain a library’s equivalents.
Input
Processing
Output

11. Components of an IS People Resources
End users: the people who use the IS or the information from the IS
IS specialists: the people who develop and operate IS
Hardware Resources
All physical devices used in information processing
Machines, data media, peripherals
Software Resources
All information processing instructions including programs and procedures
System software, application software and procedures

12. Components of an IS (cont.)
Data Resources
Facts about the business transactions
Processed and organized information
Databases of organized data
Network Resources
Communications media
Network infrastructure: hardware and software
The Internet, intranets and extranets

13. Management Information System
Management Information System is a computer system that stores and distributes information on how to successfully manage an organization.

14. Decision Making
Decision Making: a process of choosing among alternative courses of action for the purpose of attaining a goal or goals
Managerial Decision Making is synonymous with the whole process of management (Simon, 1977)

15. Managerial Decision Making
Management is a process by which organizational goals are achieved by using resources
Inputs: resources
Output: attainment of goals
Measure of success: outputs / inputs
Management  Decision Making
Decision making: selecting the best solution from two or more alternatives

16. Decision Making Process
For the moment assume that you are currently unemployed and that you would like a position that will lead to a satisfying career. Suppose that your job search has resulted the following offers :

17. Alternative
Starting Salary
Potential for advancement
Job Location A
$38,500
Average B
$36,000
Excellent
Good C D
$37,000

18. Decision Making Process
In the example, we found that the first step of decision making process is the problem identification. Our problem is to identify a job.
After identification, we found a set of alternatives for job. So the second step is the determination of alternative solution.
The next step is determining the criteria that will be used to evaluate the four alternatives. For selecting the job, we can use single criteria or multiple criteria.

19. Decision Making Process
Single criterion decision problem-Salary
Multi-criteria decision problems- Starting salary, potential for advancement, job location.
The next step is to evaluate the alternative through rating.
After evaluating the alternative, now you can choose an alternative. This is the last step of decision making process.

20. Decision Making Process
So the 5 step of decision making process are as follows:
Define the problem;
Identify the alternatives;
Determine the criteria;
Evaluate the alternatives;
Choose an alternative.

21. Problem Solving
is the process of identifying a difference between the actual and desired state of affairs and then taking action to resolve the difference.
Decision Making is apart of problem solving. That’s why decision making process is the part of problem solving process.

22. Problem Solving Process
Define the problem;
Identify the alternatives;
Determine the criteria;
Evaluate the alternatives;
Choose an alternative;
Implement the decision;
Evaluate the result.

23. Take 2minutes with your partner to brainstorm on practical problem solving

24. An Alternative Classification of the Decision Making Process
Define the problem
Identify the alternatives
Determine the criteria
Evaluate the alternatives
Choose an alternative
Analyzing the Problem
Structuring the problem

25. Course Objectives
Understand the ways in which organizations use information technology for competitive advantage.
Develop an understanding of the terminology associated with all aspects of information systems.
Understand the conceptual foundations of decision making
Understand the need for and the nature of models in decision making

26. Course Objectives Continued
Become familiar with key concepts related to hardware, software, telecommunications, database systems, and systems development.
Study the various types of electronic commerce applications in use today and likely to emerge in the coming years.
Examine long-term trends in information technology that will impact organizations in the future.

27. Evaluation Procedures
Grading & Marks Distribution
Evaluation Procedures
Class Attendance 5%
Project/ Term Paper
Class Test & Class Participation
Class Discussion & Presentation
Mid-Term
30%
Final
50%
Total
100%

28. Attendance Policy
The students will get 10 marks at the first class of overall 24 classes. Each class contains 10/24=.4167 mark. As 50% attendances is the minimum requirement for the course that’s why each absent will reduce student’s marks by 10/12=.83. That means if any student absent 50% of the class will get 0 marks, and the student whose attendance is below 50% will get negative marks. Besides the deduction policy, there will be 2 bonus marks for the students who have above 90% attendance.

29. Project Paper
The course contains a project work or report. The guidelines about the project paper will be provided to the Site address prior to the project paper submission.

30. Class Test & Class Participation
There are two class tests in the course, contains 5 marks each. One class test will be held before the midterm examination and the other one will be on before the final examination.
Beside these, the students who will participate in the class discussion will get bonus marks.

31. Class discussion & Presentation
Students are expected to come prepared to contribute regularly in the class. For this two students have to discuss the prior class topic in each class. The discussion should like dialogue which generates ideas and concept in every class.

32. Exams
There will be one mid-term and one final exam. The final exam will emphasize material covered after the mid-term.
Absences from the final exam will be entertained only in cases of emergencies. The instructor must be notified before the exam if you will be unable to take it and will require documented proof. In such cases, a make-up exam will be rescheduled.

33. Few Words on Lecture Notes
Students can download the lecture notes from the site

34. Be mentally Prepared to climb the voyage

35. Any Questions?

36. For further Questions: emahmud@manarat.ac.bd

37. Thanks a lot for attending this session