1. Private and business letters
©Markéta Čeřovská

2. A private letter the tone is informal, personal and friendly
it is written to someone we know
opening salutation: Dear Colin
closing salutation: Love, Take care etc. - flush right
informal language (thanks, cool!, dad, I feel blue today, etc.)‏
punctuation: Great! Guess what – I’m in love!
contractions: I’m, you’re, didn’t, can’ t, won’ t etc.
parts: address, the greeting, the body of the letter, the close and signature

3. A business letter the tone is formal
it is written to someone we do not know or t a known business partner
fixed opening and closing salutations
formal language
no emotional use of punctuation
no contractions (I am, did not, cannot etc.)‏
more parts than a private letter

4. Find mistakes in this business letter:
Dear Jack Williams
Thanks for your letter of 12. June I’d like to let you know, that I’m mad about your cotton T-shirts and I’m definitely buying 200 pcs. of No 312 in your latest catalogue. Please, pack the stuff right, OK?! Thanks a lot in advance.
With love,
Peter Farmen

5. Dear Mr Williams,
We thank you very much for your letter of 12 June We would like to let you know that we are interested in your cotton T-shirts and we would like to place an order for 200 pcs. of No 312 in your latest catalogue.
Please, see to the careful packing of the goods.
Yours sincerely,
Peter Farmen