1. Drive Revenue / Save Time
Online Party Bookings
Drive Revenue / Save Time

2. Party Room Booking Customer Access: Staff Access: In-Store Kiosk
Linked to facebook page
Embed on website
Mobile Responsive
Staff Access: In-Store Kiosk

3. Soft-Benefits
Easy for Customers to self-book, self-cancel, self-reschedule
Eliminate incomplete info - Capture: address, , phone
Reduce no-shows
Auto-reminders
Auto post thank-you’s
Generates immediate feedback & accolades
Frees up phones and counter staff

4. Hard Benefits Number of Bookings (per store) Baseline: 120
Year 1:   % Increase Year 2:   % Increase Year 3:   % Increase
Revenue Increase per store (estimated at 28 $10 avg/guest)
Baseline:  $ 33,600
Year 1:     $ 68,600 Year 2:     $ 85,960 Year 3:     $114,520
2018 Forecast is $350K in Party Revenue
Time Savings: 4 Minutes to book by phone ($1 ea) per store = $1,227/year

5. Get Started in 6 Easy Steps
Choose software  We use ScheduleOnce
Decide Policy
Gather pictures, stats & name of each room
Capacity, wi-fi, HDTV, projector, etc.
Create Google account & calendar schedule for each room if booking sofware (like ScheduleOnce) does not include the calendar component
In google, authorize devices to access room calendars
In-store tablet, staff mobile devices
Configure booking software
Create website page & embed booking pages
If using ScheduleOnce, widget creates code, then copy/paste code

6. Policy Tips - Customers:
We book 90 minute slots with 30 min. changeover allowing for 5 bookings per day: 11am, 1pm, 3pm, 5pm, 7pm
Exceptions only at our lower usage store and mid-week (M-Th)
Place FAQs on the website – ours are at: pizza.com/party-room-faqs/
Disclose minimum food order per time slot (ours is $100)
Decide if you will swipe CC to book (we don’t require CC to book).

7. Policy Tips - Access:
Decide who has access to the calendars. Our approach is:
GM, Owner have full access to all stores
Each store kiosk can only see their store
Store Manager access: In-store kiosks only (no personal devices)
Choose whether to access from device calendar or google.
With ScheduleOnce, most, but not all, requests to modify bookings can be done from a mobile phone. Double bookings (both sides) require access to the google calendar to change.

8. Policy Tips - Staff:
Decide who is authorized to approve schedule exceptions:
Requests for more time, off-schedule, etc. (eg. we never allow a booking to cross 3 booking slots)
Decide policy if someone calls the store
We never allow staff to book via phone – If someone has trouble they can us for help
Policy on allowing guests to add comments. We allow & review each booking confirmation (received via )

9. Software Tips: Software needs to support booking split rooms
Book half or both sides
Some products include the calendar views; others don’t. Staff will need the ability to view the room calendars.
Most customers will book from a mobile phone. The booking software must support mobile users.
Set-up is tedious, but it’s a one-time setup project. Once it’s up & running, the software setup rarely needs to be changed.