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TALENT ACQUISITION IN MUNICIPALITIES
Mr Luckie Sihlangu
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PRESENTATION OUTLINE Definitions Policy Framework
Gains of Talent Management Challenges Recruitment & Selection Techniques Risk Mitigation Competency Assessment Capability & Skills Auditing
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DEFINITIONS Talent refers to “a natural ability to be good at something, especially without being taught or being good in a particular activity” Talent Acquisition is “ the ongoing strategy to find specialist, leaders or future executives for the organisation, it tends to focus on long-term human resource planning and finding appropriate candidates for position that require a very specific skillset” this is done through talent management
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DEFINITIONS CONT.. Talent Management refers to “a proactive design and implementation of an integrated talent driven organisational strategy directed to attracting, developing, engaging and retaining talent requirements as outlined in the workforce plan in order to ensure organisational sustainability and competitiveness”
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POLICY FRAMEWORK The Constitution of RSA of 1996
The Employment Equity Act, 1998 (Act No 55 of 1998) as amended The Municipal Systems Act, 2000 (Act No 32 of 2000) The Skills Development Act, 1998 (Act No 97 of 1998)
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POLICY FRAMEWORK CONT.. COGTA Regulations-Competency Frameworks for local government occupational streams The Health Profession’s Council of South Africa’s List of Tests classified as Psychological Tests The Health Profession’s Council of South Africa’s (HPCSA) Ethical Rules of Professional Conduct for Practitioners registered under the Health Professions Act (Act 56 of 1974)
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GAINS OF TALENT MANAGEMENT
Improved Service Delivery Reduction of costs (recruitment costs, re-training, relocation costs and lost productivity) Motivated employees following a progressive career path in line with aspirations and organisational objectives
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GAINS OF TALENT MANAGEMENT CONT..
Higher morale resulting in an engaged workforce working in a high performance culture Fairness and consistency through scientific measurement, development and monitoring of talent Higher retention rate of talent in terms of institutional memory ( i.e. Permanently appointing of Group and Divisional Heads) and attracting better skills
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CHALLENGES Insufficient pipeline of future leaders
A lack of depth of internal candidates for critical roles especially technical skills Difficulties in recruiting top talent Salary expectations of candidates with critical skills become too high Appointment & Retention of People with Disabilities Insufficient budget for managing and developing talent Skills and capabilities required by the organisations in the near future are not developed
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CHALLENGES CONT.. A lack of compelling development case and opportunities for top talent Inability to engage, motivate nurture critical talent Talent Reviews & Performance management for compliance purpose than as business case Some Group/Divisional Heads appointed on fixed term not reporting to the City Manager Upper limits and different benefits for section 56 and non sec 56 earning more or less than the other at same level
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RECRUITMENT & SELECTION TECHNIQUES
Shortlist of qualifying candidates Assessment of candidates against job related criteria Selection Recruiting of applicants with relevant skill & experience for the job. Use of valid & reliable methods of selection and relevant selection tools
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RECRUITMENT & SELECTION TECHNIQUES CONT..
Competency-based selections to ensure managers to receive information needed To make informed hiring decisions Screening process be done in cases of volume recruitment to eliminate unsuitable candidates Shortlisting to be done against job criteria after screening
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RISK MITIGATION Structured Interviews (to avoid unintentional bias)
Competency-based selection & prescribed testing tools (guarantee & ensure valid / reliable testing) EE / Labour during selection – observe (to avoid discrimination therefore ensuring equal opportunity) Some positions to be ring-fenced for PWD Create enabling environment, reasonable accommodation and defy myths about PWD Record keeping during interviews(evidence for possible future employment claims, protect personnel information) Permanent appointment of GH/DH attract better skills
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COMPETENCY ASSESSMENT
Concept To identify knowledge, skill and abilities that may influence a person job in relation to specified performance standards Identifies existing competencies and skills gap of prospective applicants
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COMPETENCY ASSESSMENT CONT..
Concept The Local Government: Regulations on Appointment and Condition of Employment of Senior Managers dated 17 January 2014 provides that: Any person appointed as a Senior Manager in terms of the regulation must have the competencies as set out in the regulation. A person appointed as Senior Manager in terms of the regulation must comply with the minimum requirements for higher education qualification, work experience and knowledge as set out in the regulation.
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COMPETENCY ASSESSMENT CONT..
The Competency framework consist of two competencies which are: 1) Core Competencies – these are competencies that cut across all levels of work in a municipality and enhance contextual leadership that guarantees service delivery impact. Included are - moral competency, planning and organizing, analysis and innovation, knowledge and information management, communication and results and quality focus
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COMPETENCY ASSESSMENT CONT..
2) Leading Competencies – these a re competencies that are required to develop clear institutional strategy, initiate, drive and implement programs to achieve long term sustainable and measureable service delivery performance results. Included are: strategic direction & leadership, people management, program & project management, financial management, change management, governance and leadership.
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COMPETENCY ASSESSMENT CONT..
In the CoT methods of assessment include: The use of assessment centers for senior management positions to ensure high level reliability and validity of candidates (eg. Lindelani) In-house assessment processes for technical posts for absorbing students (e.g apprenticeships) Assessments done through the assistance of SALGA although response time very slow Assessment done by registered psychometrics together with Tshwane Leadership and Management Academy (TLMA)
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CAPABILITY & SKILL AUDITING
Skills audits and competency assessments are of no value unless the results inform action – individual assessments which lead to organizational results should: Guide and inform employment practice Guide recruitment Guide organizational development and structure Guide the development of organizational culture Guide training and training practice within the organization Basis for skills planning within an organisation
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CAPABILITY & SKILL AUDITING CONT..
Along with performance management can be used to create learning culture within an organisation Guides learning and behavior change Guides improved performance Guides career development Assesses individual knowledge, skills and abilities – not just experience, qualifications and education Used to target training to ensure that it connects with improved performance and employee engagement
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CAPABILITY & SKILL AUDITING CONT..
Within the CoT skills audit information was gathered using self-assessment diagnostic tools for individuals to complete, in conjunction with scientific assessment tools in order to reduce any bias within the first assessment tool. The information gathered was recorded on the GAPSKILL tool developed by COGTA. The gathering of skills audit information is conducted in four phases: Phase 1 Questionnaire - ( ; total No. of Employees was , completed = 76.4%) Phase 2 Assessment – (2015 – to-date total No of Employees: , completed = 8.3%) Phase 3 Verification of qualification (ongoing) Phase 4 – Implementation (work in progress)
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THANK YOU!!!
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