1. Which do you prefer?
Good Performance
Bad Performance
Meet expectations
Don’t meet expectations
Reach out to do more
Do minimum
Responsible
Not responsible
Tries to anticipate problems
and obstacles…looks for
solutions
Things just happen…
respond and find an
excuse
Team player
Not a team player
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2. If there are performance problems then-
Ask why 5 times (to get to the root cause)
IF the problem is from the following?
THEN
1. Emotional, physical, mental,
family, spiritual problems?
Get help
2. Don’t know better
Train
3. The system
Document & improve
4. Inadequate communication
Give feedback on
performance
5. Poorly managed
Train managers
Remember to always treat others with respect and dignity.
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3. People need direction, knowledge, resources and support.
Three things a leader must do:
1. Remove the barriers that prevent people from being
self-motivated.
2. Lead the actions required to achieve the desired results.
3. Inspire people to perform better than expected.
Our only real advantage lies in how well all our people can
come together and produce.
End of slideshow
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