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Training Needs Around EHR
Penny Davies Planned Parenthood of Utah
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Where EMR is today Over 400 vendors Part of Health Care Plan
HITECH- Health Information Technology for Economic and Clinical Health $$$$$- reimbursement incentives National standards – meaningful use
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Advantages Improve Quality of Care Promote Evidence Based Medicine
Access = Communication READ EVERY CHART !!! NO LOST CHARTS!!!!
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Disadvantages CHANGE!!! Costs Technology Concerns about Privacy-HIPPA
Security-access rights CHANGE!!!
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The Experience The Commitment / $$$ Selection Process Time
IT Expansion Loss of Revenue
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Acknowledgement of Change
Everyone is effected Doing things differently Disruption to Operations Not Seamless/Not Painless
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Templates
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Chart Summary
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Roles of Training Centers
Assisting in Evaluating and Implementation Training, system development and monitoring Provide support and ideas to improve quality Collaborative Expertise Technical Assistance Planning and Management Research Commitment to Public Health Etc………
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Assisting in the Selection Process
Evaluate Readiness Identify “working systems” What to look for in contracts Assist in “team” preparedness Ways to make it affordable
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Successful Implementation Strategies
Basic Questions Convert – what!! Scan – what!! Preparing staff for changes Training models Scheduling tips Go Live Ideas
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Best Practices Signature pads- laminated consent form
Location of computers Workflow Efficiencies Checking In History taking Enhancing communication Cost Shifting
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Improving Productivity
Training New Employees Providers Scheduling Clinic Flow Cross Training Relationship Building
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Quality of Care Audits Customer Service Evidence Based Medicine
Case Management
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Topics to Think About Training Staff/ Reviewers
Revising/Developing Tools Comparing Quality Indicators Report Card Tracking Performance Indicators Surveys
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How to contract with 3rd parties
Identifying program strengths and weaknesses Tools to evaluate system Research Technical Assistance
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What is next Constant Change! PHR – personal health record
Patient Medical Home HIE – health information exchange TELEMEDICINE Remote patient monitoring Home health care
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