1. The most important trait for an Insolvency Professional
communication
The most important trait for an Insolvency Professional

2. Communication…. Types & styles
silence
Talk
Negotiate
ignore
managing relationships
Visualize
empathise
control
Meet & Greet & smile
multi tasking
managing time
flexible
Mediate
Patient
Assessing Macro & micro
Respect
sympathise
Maintaining balance

3. Background….. What is Communication?
What is the relevance of Communication for an IP?
Is Communicate just to:
Send the message
Tell or ask something
Speak for the sake of speaking, making sure that you are alive.
Meet people for the sake of knowing them, OR
When to say and what to say?
When to say silent?
When to make others talk?
Why Communicate?
It’s a way to engage, and disseminate information / knowledge, learn as well as teach.

4. What is communication
An Art of conveying your intent while achieving the objective
Communication is within yourself and also between yourself and others.
Can Communication be one way?
Communication is to Communicate (If only you yourself know how to communicate with yourself)
Always good to think before you speak, exactly as is
Always good to look before you leap
As is also said, ‘words’ like ‘arrow’ never come back.
All these and some more

5. Being a communicator in ibc…
Imagine you are a CEO/MD of a CD and assess the need of being a good communicator
Your responsibilities and obligations are all of the following:
As per mandate (IBC)
As a head of an organization
When the Powers of the Board are suspended
When the environment is not conducive
When the time is a constraint
When stakeholders are watching every move of yours and most of the times, questioning it
When you are on radar, all the time
When IBBI, COC, AA can ask anything, anytime from you
When disgruntled employees and frustrated OC’s have queries you don’t have an answer for
When the Promoter who is on the verge of loosing his company can be as hostile as…

6. What stakeholders to communicate with ...
Team of RP
Chartered Accountants
Company Secretaries
Lawyers
Management Graduates
Bankers
Government Officials
Sector Experts (Pure Technical People)
Employees
Promoters
COC Members
Operational Creditors
Judge / Tribunal
IBBI / IPA
Homebuyers / Class of Creditors

7. Who expects what…. People
Want to listen what is good for them.
Expect to hear what they like.
Hence, the challenge is to either know what they want to hear, OR
Know the Art of telling what needs to be told

8. Where all an ip is to focus on communication and how…
Taking over the Assignment / giving the Consent
Taking over the Corporate Debtor
Managing the Corporate Debtor (CD) as a Going Concern / Moratorium Period
Business Operations, Sector, Locations, Scale, Dependency, Status, Group etc.
Verification of Claims – Financial and Operational
Service Providers of CD:
Managing COC Meetings
EOI, Due Diligence, Interaction with Resolution Applicants (their teams)
IBBI / IPA Compliance
NCLT, NCLAT (filing of applications and representations / appearances)

9. communication involved in all topics
Interaction with stakeholders even prior to the assignment. BD
Advisory
While building the team
With the Applicant
With the CD, KMP, Vendors, Service Providers, FC, OC
COC
Outside World
Within RP Team

10. communication :: new philosophy
See, Hear, Feel, Absorb, Internalize, Assess, Prioritize, then, speak, if required.
Silence can be Golden and a powerful statement and an amazing communicating tool
Who to and What to speak is important but Why to and When to speak, is critical
Choose a judicious mix of ‘Words’ and ‘Actions’ while communicating
Communication in Uncertainty is an ART
Communicating with yourself before communicating with the world is a super ART.

11. Balance :: golden word for a golden world
We deal with human beings, so we deal with subjectivity
There is nothing Right or Wrong, Good or Bad. Its just appropriate or inappropriate for a given situation
We all are intelligent in the hindsight
The answers to most of the questions lie between yes and no
There is a lot of grey in between black and white
The only thing that is constant is CHANGE
Change is of two types. One is with A and the other with T
You win some You lose some
You are in a Q, there are some ahead of you and some behind
There is always ‘the other side’ to everything. If you are not able to see, it does not mean its not there

12. Shukriya……………………………

13. HELPING YOU DISCOVER: “THE OTHER SIDE”
SANJEEV AHUJA
DIRECTOR
ENSEMBLE RESOLUTION PROFESSIONALS PRIVATE LIMITED