1. AGENDA
District Nursing
Staffing Update
Extended Access
Online Consultations
Telephones
QOF
GDPR

2. District Nursing
Switch to YCC

3. Staffing
Apprentice HCA
Pharmacist
Physician Associate
Partnership
General Practice Nursing Awards

4. Overview of what is required: Federation based October 18 deadline
Extended Access
Overview of what is required:
Federation based
October 18 deadline
GP + HCA / Nurse / Pharmacist
Min 21 hours across:
6.30 til 8.00pm Mon – Fri
Sat & Sun
What’s happening:
Meetings Federation & CCG
IT functionality

5. Online Consultations Pilot
Overview:
How it works:
Online questionnaire.
Reviewed by a GP / nurse and actioned
Part of the patients clinical record
Engage Online Consultation
When: Sept – Dec; we think
Practical issues

6. Incoming Calls
“The community nursing admin team are currently having problems trying to ring to the surgery”
“Trying to call surgery and been on hold 31 minutes”
“I have tried all day to book a gp appointment via the automated service, to be told there isn’t any..... also spent most of the day trying to speak to a receptionist but constantly got cut off......”

7. QOF 31-Mar-18 31-Mar-17 Churchview 98.6% 98.7% Humber View 98.2% 98.8%

8. QOF

9. QOF

10. GDPR: Changes for GP Practices
Business as usual!
Subject Access Requests
Consent for collecting/processing data
Map and document with whom and why we share data
Fair Processing - Patient Privacy Notice

11. GDPR Further consideration
Thing you may need to know:
Child is anyone under 13 years – parental consent
Correction of inaccuracies in medical records
Reporting of breaches

12. Document when a patient has given permission to a relative or carer
GDPR What we do well
Document when a patient has given permission to a relative or carer
Inform patients
Caldecott Principals (7. The duty to share information can be as important as the duty to protect patient confidentiality)