1. Communication Skills
The term communication means the exchange of information between two or more persons . In other wards it is the exchange of ideas , and thoughts. Communication is the basic component of human relations

2. Levels of Communication
Intrapersonal Communication
Interpersonal Communication
Small group Communication
Public Communication

3. Elements of Communication
Sender
Message
Channel
Verbal
Nonverbal
Receiver
Response or feedback

4. Methods of Communication
Verbal communication
Non verbal communication
Electronic communication

5. Factors affecting communication
Development
Gender
Values and perception
Personal space
Territoriality
Role and relationship
Environment
Congruence
Attitude