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Beginning a Communication
Paul V. Anderson’s Technical Communication, 6th ed.
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State your main point.
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Tell your readers what to expect.
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Encourage openness to your message.
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background information..
Provide necessary background information..
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Include a summary unless your communication is very short.
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Adjust the length of your beginning to your readers’ needs.
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Global Guideline: Adapt your beginning
to your readers’ cultural background.
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Begin to address unethical practices promptly—and strategically.
Ethics Guideline: Begin to address unethical practices promptly—and strategically.
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Read more about beginning a communication in Chapter 9 of
Technical Communication.
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