1. MANA 3320 Dr. Jeanne Michalski
Job Analysis
MANA 3320
Dr. Jeanne Michalski 1

2. Job Analysis
Systematic process for collecting information on the important work-related aspects of a job.
Work activities – what the worker does, how and why these activities are conducted.
Tools and equipment used in performing work activities.
Context of the work environment, such as work schedule or working conditions.
Requirements for performing the job – KSA’s.

3. Essential Job Functions
Essential Functions
Statements in the job description of job duties and responsibilities that are critical for success on the job.
A job function is essential if:
The position exists to perform the function.
A limited number of employees are available to perform the function.
The function is specialized, requiring needed expertise or abilities to complete the job.

4. Job Analysis Gather and analyze job information through: Interviews:
Questionnaires
Observation: motion study
Diaries: time study
O*Net

5. Task Statements Characterize activities with action verbs.
Tasks have identifiable beginnings and endings.
Identifiable outputs or consequences.
Mean the same thing to all respondents.
Non-trivial but complete.
What the worker does, how they do it, to who or what and why?

6. KSA’s Defined
Knowledge: A body of information (typically of a factual or procedural nature) that required for successful completion of a task.
Skill: An individual’s level of competency or proficiency in performing a specific task. Usually be expressed in numerical terms.
Ability: A more general, enduring trait or capability an individual possesses when he or she first performs a task.

7. KSA’s Defined Knowledge: Skills: Abilities:
Various engineering fields and terms.
DOT regulations
Skills:
Typing 50 words per minute without error.
Basic PC operations including .
Abilities:
Writing and edit business correspondence.
Interviewing clients for marketing information.

8. Job Descriptions Identifying Information Job Summary Job Title
Exempt or Non-exempt
Full-time or Part-time
Gender neutral
Job Summary
Brief description
Place in org. structure

9. Job Descriptions Duties and Responsibilities (Essential Functions)
What does the person do?
How do those tasks get done?
Under what conditions?
Using what materials?
Specifications
KSA’s
Certifications or degrees

10. Job Description for an Employment Assistant

11. Job Description for an Employment Assistant (cont’d)

12. Job Description for an Employment Assistant (cont’d)

13. O*NET and Job Analysis http://online.onetcenter.org/
Dictionary of Occupational Titles (DOT)
A systematic occupational classification structure based on interrelationships of job tasks and requirements.
Contains standardized and comprehensive descriptions of twenty-thousand jobs.
O*NET Database
A online database of all DOT occupations plus an update of over 3,500 additional DOT occupations.
Data are collected and published continuously.

14. Problems with Job Descriptions
If poorly written, they provide little guidance to the jobholder.
They are not always updated as job duties or specifications change.
They may violate the law by containing specifications not related to job success.
They can limit the scope of activities of the jobholder, reducing organizational flexibility.