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Chapter 12 Leadership and Followership

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1 Chapter 12 Leadership and Followership
Discuss the differences between leadership and management and between leaders and managers. Explain the role of trait theory in describing leaders. Describe the role of foundational behavioral research in the development of leadership theories. Describe and compare the four contingency theories of leadership. Discuss the recent developments in leadership theory of leader–member exchange and inspirational leadership. Discuss how issues of emotional intelligence, trust, gender, and servant leadership are informing today’s leadership models. Define followership and identify different types of followers. Synthesize historical leadership research into key guidelines for leaders. Learning Outcomes © 2011 Cengage Learning. All rights reserved.

2 Leadership and Followership
Leadership – the process of guiding and directing the behavior of people in the work environment Formal leadership – the officially sanctioned leadership based on the authority of a formal position Informal leadership – the unofficial leadership accorded to a person by other members of the organization Followership – the process of being guided and directed by a leader in the work environment © 2011 Cengage Learning. All rights reserved. 2

3 Management and Leadership
Planning and budgeting Organizing and staffing Controlling and problem solving Leadership Setting a direction for the organization Aligning people with that direction Motivating people © 2011 Cengage Learning. All rights reserved.

4 Management and Leadership
Agitate for change and new approaches Advocate stability and the status quo LEADERS MANGERS © 2011 Cengage Learning. All rights reserved.

5 © 2011 Cengage Learning. All rights reserved.
Leaders and Managers © 2011 Cengage Learning. All rights reserved.

6 [Early Trait Theories]
Distinguished leaders by Physical attributes Personality characteristics Abilities (speech fluency, social skills, insight) © 2011 Cengage Learning. All rights reserved.

7 © 2011 Cengage Learning. All rights reserved.
LEWIN ON LEADERSHIP Autocratic Style – the leader uses strong, directive, controlling actions to enforce the rules, regulations, activities, and relationships; followers have little discretionary influence Democratic Style – the leader takes collaborative, reciprocal, interactive actions with followers; followers have high degree of discretionary influence Laissez-Faire Style – the leader fails to accept the responsibilities of the position; creates chaos in the work environment © 2011 Cengage Learning. All rights reserved. 14

8 © 2011 Cengage Learning. All rights reserved.
OHIO STATE STUDIES [Initiating Structure] – leader behavior aimed at defining and organizing work relationships and roles; establishing clear patterns of organization, communication, and ways of getting things done [Consideration] – leader behavior aimed at nurturing friendly, warm working relationships, as well as encouraging mutual trust and interpersonal respect within the work unit © 2011 Cengage Learning. All rights reserved. 7

9 © 2011 Cengage Learning. All rights reserved.
MICHIGAN STUDIES Production-Oriented Leader Focus – getting things done Uses direct, close supervision Many written or unwritten rules Employee-Oriented Leader Focus – relationships Less direct, close supervision Fewer written or unwritten rules Displays concern for people and their needs © 2011 Cengage Learning. All rights reserved.

10 Leadership Grid Definitions
Leadership Grid – an approach to understanding a leader’s or manager’s concern for results (production) and concern for people High Concern for People Low Low High Concern for Production © 2011 Cengage Learning. All rights reserved.

11 Leadership Grid Definitions
Organization Man (5,5) – a middle-of-the-road leader Concern for People Concern for Production High Low 5,5 © 2011 Cengage Learning. All rights reserved.

12 Leadership Grid Definitions
Authority Compliance Manager (9,1) – a leader who emphasizes efficient production Concern for People Concern for Production High Low 9,1 © 2011 Cengage Learning. All rights reserved.

13 Leadership Grid Definitions
Country Club Manager (1,9) – a leader who creates a happy, comfortable work environment Concern for People Concern for Production High Low 1,9 © 2011 Cengage Learning. All rights reserved.

14 Leadership Grid Definitions
Team Manager (9,9) – a leader who builds a highly productive team of committed people Concern for People Concern for Production High Low 9,9 © 2011 Cengage Learning. All rights reserved.

15 Leadership Grid Definitions
Impoverished Manager (1,1) – a leader who exerts just enough effort to get by Concern for People Concern for Production High Low 1,1 © 2011 Cengage Learning. All rights reserved.

16 Leadership Grid Definitions
Paternalistic “father knows best” Manager (9+9) – a leader who promises reward and threatens punishment Concern for People Concern for Production High Low 1,9 9,1 9+9 © 2011 Cengage Learning. All rights reserved.

17 Leadership Grid Definitions
Opportunistic Management Opportunistic “what’s in it for me” Manager (Opp) – a leader whose style aims to maximize self-benefit High 1,9 9,9 1,9 9,1 9+9 Concern for People 5.5 Source: The Leadership Grid ® figure. Paternalism Figure and Opportunism from Leadership Dilemmas—Grid Solutions. by Robert R. Blake and Anne Adams McCanse (Formerly the Managerial Grid by Robert R. Blake and Jane S. Mouton). Houston: Gulf Publishing Company (Grid Figure: p. 29; Paternalism Figure: p. 30; Opportunism Figure: p. 31.) Copyright 1991 by Blake and Mouton, and Scientific Methods, Inc. Reproduced by permission of the owners. Low 1,1 9,1 Low High Concern for Production © 2011 Cengage Learning. All rights reserved.

18 Fiedler’s Contingency Theory
Fit between leader’s need structure and favorableness of leader’s situation determine the team’s effectiveness. Least Preferred Coworker (LPC) – the person a leader has least prefers to work with High LPC – leaders who describe LPC in positive terms Low LPC – leaders who describe LPC in negative terms © 2011 Cengage Learning. All rights reserved. 19

19 Situation Favorableness
Three elements to leader’s situation: Task structure Position power Leader-member relations Favorable leadership situation – structured task for the work group, strong position power for leader, good leader-member relations Unfavorable leadership situation – unstructured task, weak position power for leader, poor leader-member relations. © 2011 Cengage Learning. All rights reserved. 19

20 Path–Goal Theory of Leadership
Leader behavior styles Directive Supportive Participative Achievement oriented Follower path perceptions Effort–Performance– Reward linkages Follower goals Satisfaction Rewards Benefits Follower Characteristics Ability level Authoritarianism Locus of control Workplace characteristics Task structure Work group Authority system © 2011 Cengage Learning. All rights reserved. 21

21 Vroom-Yetton-Jago Normative Decision Model
Manager should use the decision method most appropriate for a given situation Consult individually Consult group Decide Facilitate Delegate © 2011 Cengage Learning. All rights reserved. 18

22 Hersey-Blanchard Situational Leadership® Model
© 2011 Cengage Learning. All rights reserved. 22

23 Hersey-Blanchard Situational Leadership® Model
© 2011 Cengage Learning. All rights reserved. 22

24 Leader-Member Exchange
Leaders form two groups of followers: In-groups Members similar to leader Given greater responsibilities, rewards, attention Within leader’s inner circle of communication High job satisfaction and organizational commitment, low turnover Stress from added responsibilities Out-Groups Managed by formal rules and policies Given less attention; fewer rewards Outside the leader’s communication circle More likely to retaliate against the organization Stress from being left out of communication network © 2011 Cengage Learning. All rights reserved.

25 Inspirational Leadership Theories
Transformational Leadership Charismatic Leadership Authentic Leadership © 2011 Cengage Learning. All rights reserved.

26 Transformational Leadership
Transformational leaders inspire and excite followers to high level of performance © 2011 Cengage Learning. All rights reserved. 8

27 Charismatic Leadership
Charismatic leaders use the force of personal abilities and talents to have profound effects on followers. © 2011 Cengage Learning. All rights reserved. 12

28 © 2011 Cengage Learning. All rights reserved.
Authentic Leadership I cannot tell a lie. Authentic leaders have a conscious and well-developed sense of values and act in ways that are consistent to their value systems. © 2011 Cengage Learning. All rights reserved. 8

29 Emerging Issues in Leadership
Emotional Intelligence Trust Gender and Leadership Servant Leadership Abusive Supervision © 2011 Cengage Learning. All rights reserved.

30 © 2011 Cengage Learning. All rights reserved.
Followership Traditionally, followers viewed as passive… More contemporary views cast follower as active role, with potential for leadership… © 2011 Cengage Learning. All rights reserved.

31 Five Types of Followers
© 2011 Cengage Learning. All rights reserved. 24

32 Guidelines for Leadership
Leaders and organizations should appreciate the unique attributes, predispositions, and talents of each leader. Leaders should be chosen who challenge the organizational style without destroying it. Participative, considerate leadership enhances the health and well-being of followers. Different leadership situations call for different leadership talents and behaviors. Good leaders are likely to be good followers. © 2011 Cengage Learning. All rights reserved. 23

33 Beyond the Book: Leadership: At What Cost?
Hamid Karzai was inaugurated to his second term as president of Afghanistan on November 19, 2009. In his inaugural speech, he promised to fight corruption and bring peace to the war-torn country. Many in Afghanistan and around the world discredit Karzai’s legitimacy, as there is substantive evidence of election fraud. Will Karzai be an effective leader? How can he reassure skeptics of his legitimacy? Following the US invasion and the end of Taliban control, Hamid Karzai was elected president of Afghanistan in December Though he oversaw a degree of economic recovery Karzai’s first term was marred by escalating violence, rising poverty, and unfulfilled promises of reform. In August 2009, Karzai ran for re-election, facing 40 other candidates. These elections were plagues by a lack of security, which produced an underwhelming turnout. But more troubling were the allegations of severe election fraud – of voting cards being sold, polling stations being shut down, ballot stuffing, and violent coercion against voters. The Electoral Complaints Commission received more than 2800 complaints of election fraud, 726 of which it considered to be serious enough to have affected the outcome. Though Karzai first claimed victory, he bowed to domestic and international pressure and agreed to a runoff with his main rival, Abdullah Abdullah, scheduled for November 7, On November 1, however, Abdullah withdrew from the runoff, echoing multiple experts’ concerns that a transparent election would not be possible. Thus, Karzai was declared winner by default, and inaugurated into his second term on November 19. © 2011 Cengage Learning. All rights reserved.


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