1. Website Usage Guide for Patient

2. Search Your Doctor By Specialty or Location or by Name

3. You may Check doctor Profile here
Check Doctor Fees, Response time and Discounts available and Click on requisite action
You may Check doctor Profile here

4. If you are registered Patient on econsultdoctor
If you are registered Patient on econsultdoctor.com then login to account Otherwise click sign up to create Your account .
Please remember !!!! Every Patient has to be registered separately !!!

5. Fill the requisite details for Registration and click on Signup.
Your account will be created on Web portal and will be sent to your registered id , advising your login id and password.

6. Using your login id (Registered id ) and Password you may login on portal to reach your doctor for
Requesting Appointment
For Follow-up Consultation
For Second Opinion
All Requests need to be accompanied by payment of requisite doctor fee and portal usage charges

7. You (Patient) have been given unique Id on this portal to communicate with your doctor .
You may edit your profile and change password
Any message from Web Portal Admin will be displayed here
Special Discount Coupon ( if any) given by your doctor to you will be displayed here . You may use them till they have validity

8. Taking Appointment with Your Doctor

9. Check your total billing here
Select your date/day and Venue/time slot carefully
Click here to request appointment
Check your Doctor Profile here
IF you got any Special discount coupon from selected doctor you may use it before validity .
Check your total billing here

10. Recheck your appointment request date and click Yes to continue

11. Review your appointment details and click to Pay
Check/Read Cancellation and Refund policy carefully before payment

12. Please note that this is only an appointment request to the doctor
Please note that this is only an appointment request to the doctor. It is not confirmed until you receive response from your doctor .
Please Print and/or Save this Slip. You need to show this as your payment proof/confirmation while visiting Doctor for scheduled appointment.

13. Follow-up Consultation
Requesting for
Follow-up Consultation Or
Second Opinion

14. You may upload your Recorded video message here
For Follow Up or Second Opinion Consultation , After selection of your doctor , you will be notified maximum response time of your doctor.
You can Record Audio message for you doctor. Please Remember to upload your Recorded message !!!
You may upload your Recorded video message here
For Follow-up consultation with your doctor
Check Your billing here

15. Upload scanned copies/photos of your Medical Reports Here
When contacting for follow up consultation ,Please have Scanned copy/picture of your previous prescription ready with you
Upload scanned copies/photos of your Medical Reports Here
Please don’t forget click on upload to send your prescription and medical reports to Doctor

16. Click to Pay
Check Cancellation
/Refund policy before making payment

17. Checking received response from Doctor, cancellation, pending transactions and other features of portal

18. Click on pay to complete your saved transaction
Incase , for any reason, you do not complete your transaction, your Pending Transaction details will be saved here

19. You may check Response of Doctor here for all requests you have made
View / Print from here Doctor responses received
You may give your feedback comments on the doctor response received
You may check Response of Doctor here for all requests you have made

20. Your medical test reports uploaded on this portal are stored here for 6 months . Your doctor will be able to access your previous reports when you send your follow-up and/or Second Opinion consultation requests.

21. You may check your request status / cancel your request / check refund status here
This Indicates maximum response time of doctor. Failing which request will be Auto Rejected