1. Findings of Member Satisfaction Survey, 2016
Vision: Sustainable Development for Cambodia
Findings of Member Satisfaction Survey, 2016
Content
1. Objective
2. Appreciation
3. Findings
4. Suggestion
Presented by :
Bansok ROS, Research & KM Specialist, CCC

2. Vision: Sustainable Development for Cambodia
Objective: Assess CCC members of their satisfactory reflection on CCC’s services, and seeking improvement.
Appreciation

3. Vision: Sustainable Development for Cambodia
Findings
Items
Organizations
Respodn’t Exec’t
Respodn’t O&T
Respondents (N=93)
Executive
O&T
FNGOs
55%
56%
52%
67%
33%
LNGOs
45%
44%
48% No
Executive Level
O&T Level 1
Executive Director
Membership Devlop’t Specialist 2
Country Director
Accountant/Financer 3
Country Representative
Assistant Manager 4
Country Manager
Admin Officer/Project Staff 5
Country Operation Manager
Liaison Program Manager 6
Managing Director
Finance Monitoring Officer 7
Director
HR & Admin Officer 8
Deputy Director
Finance and Admin Manager 9
Founder & Executive Director
M&E Coordinator/Officer 10
Finance, Admin &HR Manager
IT Coordinator/ IT Assistant 11
HR Director/Manager
Public Relation Officer 12
Head Office Manager
Business Support Services 13
National Director
Office Manager 14
Organizational Devlop’t Manager
Project/Program Coordinator 15
Senior Finance Manager
National General Secretary 16
Senior Coalition Manager
Finance Assistant 17
Outstanding reliable data

4. Vision: Sustainable Development for Cambodia
Findings
Respondent’s perspectives as CCC Membership

5. Vision: Sustainable Development for Cambodia
Findings

6. Vision: Sustainable Development for Cambodia
Findings

7. Vision: Sustainable Development for Cambodia
Findings

8. Vision: Sustainable Development for Cambodia
Findings
70% of CSOs would be partnering to join bidding for fund
25% of CSOs prepare to merge with others for finance

9. Vision: Sustainable Development for Cambodia
Findings
Tenable
Feasible
Infeasible
Defunct

10. Vision: Sustainable Development for Cambodia
Findings
CSR & RBC Engagement
Yes No
N/A
12%
49%
39%

11. Vision: Sustainable Development for Cambodia
Findings
Legal themes (LANGO & Taxation)
Capacity building fundraising, proposal writing, and M&E, including procurement, tourism
training which relates to environment and communities. Seeking new methodology and
sharpen audience capacity for better improvement in future.
Meeting and membership: 200$/year as membership or reducing cost. Simplify registration
procedures, and reducing frequency of member meetings.
Other suggestions and facilities: Support the process of changing new name of INGOs,
coordinate and reactivate provincial/regional network, focus on disability issues, mobilize
NGOs, develop partners and private sector to create social development enterprises, i.e.
agribusiness, cooperative etc.

12. Thanks for your attention
Q&A