1. Arriving at the hotel

2. Fill in the missing words
Recep: ____, morning, ma’am.
Ani: Good _______. I want to _______.
Recep: Do you have a ___________?
Ani: Yes , I __.
Recep: What ____?
Ani: Mrs. Anita _______.
Recep: Just a ______... I don’t have your
____ on the computer.
Ani: Try my company name. That’s Shenzhen
Pharmaceuticals Co. LTD

3. Fill in the missing words
Recep: Ah, yes. I ____ it here. Shenzhen
Pharmaceuticals, Tongxin road, China.
Ani: That’s ____.
Recep: And the room is ________ on your visa card. Are you ______with that card?
Ani: Yes, I __.
Recep: Ok. I just need you to complete this
registration ____.
Ani: Thank you. Uh, sorry what’s the____
today?
Recep: May 23rd. You’re in room 1631.

4. Useful words Do you have… Reservation Check in A moment Reserved
Paying
Complete
Registration
computer