1. Engaging Faculty and Staff in Institutional Transformation
April 20 & 21, 2016
Cincinnati & Cleveland, OH
Isaac rowlett

2. Background

3. What is Stakeholder Engagement?

4. [Blank Title]

6. Why is Stakeholder Engagement Important?

8. Why is Stakeholder Engagement Important?
Foster collective ownership
Find champions
Spark creativity
Tap into practitioner expertise
Mitigate unintended consequences
Bridge the faculty & student services divide
Identify implementation barriers and opportunities
Build trust and repair strained relationships
Limit misunderstandings, rumors, and anxiety

9. Thought Exercise
What steps would you take (or not take) if you wanted to FAIL to engage your institution in a new initiative?

10. What steps would you take (or not take) to FAIL to institution in a new initative?

11. How to Engage People Effectively
Begin by listening
Meet people where they are (not where you want them to be)
Lead with the “why,” not the “what”
Communicate which decisions have and haven’t been made
Use engagement as an ongoing process, not an event
Follow up and follow through

12. Learning from the Past
What challenges has your institution faced in in the past when you’ve tried to engage faculty, staff, and administrators in a cross-functional, institution-wide initiative?

13. What challenges has your institution faced in in the past when you've tried to engage faculty, staff, and administrators in a cross-functional, institution-wide initiative?

14. Common Barriers & Solutions for Effective Stakeholder Engagement in Guided Pathways
Leadership Buy-in
Lack of Trust
Initiative Overload
Resistance to Mandates
Heavy Workloads
Fear of Change
Poorly Structured Meetings
Insufficient Communication

15. Common Barriers & Solutions for Effective Stakeholder Engagement in Guided Pathways
Leadership Buy-in
Get on the Same Page
Lack of Trust
Initiative Overload
Resistance to Mandates
Heavy Workloads
Fear of Change
Poorly Structured Meetings
Insufficient Communication

16. Common Barriers & Solutions for Effective Stakeholder Engagement in Guided Pathways
Leadership Buy-in
Get on the Same Page
Lack of Trust
Meaningful Engagement
Initiative Overload
Resistance to Mandates
Heavy Workloads
Fear of Change
Poorly Structured Meetings
Insufficient Communication

17. Common Barriers & Solutions for Effective Stakeholder Engagement in Guided Pathways
Leadership Buy-in
Get on the Same Page
Lack of Trust
Meaningful Engagement
Initiative Overload
Fundamental Restructuring, Connect to Mission
Resistance to Mandates
Heavy Workloads
Fear of Change
Poorly Structured Meetings
Insufficient Communication

18. Common Barriers & Solutions for Effective Stakeholder Engagement in Guided Pathways
Leadership Buy-in
Get on the Same Page
Lack of Trust
Meaningful Engagement
Initiative Overload
Fundamental Restructuring, Connect to Mission
Resistance to Mandates
Collaborative Redesign
Heavy Workloads
Fear of Change
Poorly Structured Meetings
Insufficient Communication

19. Common Barriers & Solutions for Effective Stakeholder Engagement in Guided Pathways
Leadership Buy-in
Get on the Same Page
Lack of Trust
Meaningful Engagement
Initiative Overload
Fundamental Restructuring, Connect to Mission
Resistance to Mandates
Collaborative Redesign
Heavy Workloads
Respect & Recognition
Fear of Change
Poorly Structured Meetings
Insufficient Communication

20. Common Barriers & Solutions for Effective Stakeholder Engagement in Guided Pathways
Leadership Buy-in
Get on the Same Page
Lack of Trust
Meaningful Engagement
Initiative Overload
Fundamental Restructuring, Connect to Mission
Resistance to Mandates
Collaborative Redesign
Heavy Workloads
Respect & Recognition
Fear of Change
Honesty & Clarity
Poorly Structured Meetings
Insufficient Communication

21. Common Barriers & Solutions for Effective Stakeholder Engagement in Guided Pathways
Leadership Buy-in
Get on the Same Page
Lack of Trust
Meaningful Engagement
Initiative Overload
Fundamental Restructuring, Connect to Mission
Resistance to Mandates
Collaborative Redesign
Heavy Workloads
Respect & Recognition
Fear of Change
Honesty & Clarity
Poorly Structured Meetings
Quality Facilitation, Goal & Role Clarity
Insufficient Communication

22. Common Barriers & Solutions for Effective Stakeholder Engagement in Guided Pathways
Leadership Buy-in
Get on the Same Page
Lack of Trust
Meaningful Engagement
Initiative Overload
Fundamental Restructuring, Connect to Mission
Resistance to Mandates
Collaborative Redesign
Heavy Workloads
Respect & Recognition
Fear of Change
Honesty & Clarity
Poorly Structured Meetings
Quality Facilitation, Goal & Role Clarity
Insufficient Communication
Creative, Continuous, and Repetitive

23. Questions to Consider
What are the goals of your student success efforts?
Why are you engaging stakeholders?
Who needs to “own” this effort for it to be successful?
What do you need to learn from them?
What is the best way to communicate with them?
Who is the best person to facilitate this communication?
How will they know they’ve been heard?
How will you continue to involve them throughout the process?

24. Isaac Rowlett isaac.rowlett@gmail.com
Questions?
Isaac Rowlett