1. Motivation Theory – Elton Mayo Human Relation Theory
All: Understand the Human Relation Theory of Motivation
Most: Explain how businesses use the Human Relation Theory

2. Human Relation and Content Theory: Elton Mayo and the Hawthorne Effect
Investigated groups of workers working together with changing physical factors around them; e.g. heat, light, breaks etc.
Showed that output rose when conditions worsened.
This was due to the resilience of a tightly knitted group.
Human factor not physical factors

3. Human Relation and Content Theory: Elton Mayo and the Hawthorne Effect
Mayo’s research showed the importance of treating employees as humans not machines and taking an interest in them.
Showing the use of group incentives (give workers a sense of belonging)

4. Impacts on modern work places
Increased amount of communication between managers & workers (blogs, newsletters)
Provide options of working in teams
Encouragement for social events within and outside of work.
HR departments becoming a regular feature of modern day organisations.
Personal development plans to motivate employees