1. Current Patient Experience Reporting Program
&
Submit for
Distinction in Patient Experience Reporting
CAHPS PCMH 2.0 Data
PCMH Autocredit for 2 factors
HEDIS® 2014
©2013 by NCQA. All rights reserved.

2. Recognition PCMH 2014 Standards - Element 6C
measures patient/family experience of care
CAHPS PCMH and CG CAHPS provide auto-credit for 6C, Factors 1 and 2
Data submission not required
Optional
NEW
HEDIS® 2014
©2013 by NCQA. All rights reserved.

3. Recognition - Credit for 6C, Factor 1
CAHPS PCMH or CG CAHPS or
Survey must measure 3 out of 4 categories
Access
Coordination
Communication
Whole person support
NEW
HEDIS® 2014
©2013 by NCQA. All rights reserved.

4. Recognition - Credit for 6C, Factor 2
CAHPS PCMH or CG CAHPS or
another standardized, non-proprietary survey
administered through measurement initiatives that provides benchmark analysis external to the practice;
practices must administer the entire approved standardized survey to receive credit.
NEW
HEDIS® 2014
©2013 by NCQA. All rights reserved.

5. Distinction
NCQA PCMH-Recognized practices may use the CAHPS PCMH 2.0 survey to obtain Distinction
Practices without Recognition may still submit data towards Recognition, but are not eligible for Distinction
Distinction only awarded upon achieving
PCMH Recognition
HEDIS® 2013
©2012 by NCQA. All rights reserved.