1. Chapter 5 What is management?
24/02/2019
Chapter 5
What is management?
Management is the process of achieving results through resources.
This is the Title Slide
© Edco 2012   It’s the Business
R. DELANEY

2. Management activities
24/02/2019
Management activities
Planning
Organising
Controlling
© Edco 2012   It’s the Business
R. DELANEY

3. Management skills Leading Motivating Communicating
24/02/2019
Management skills
Leading
Motivating
Communicating
© Edco 2012   It’s the Business
R. DELANEY

4. Some characteristics of a good manager
24/02/2019
Some characteristics of a good manager
Decisiveness
Flexibility
Ability to plan
Good communicator
This is a 2 Content Slide
© Edco 2012   It’s the Business
R. DELANEY

5. What is leadership? Leadership reflects a person’s ability to
24/02/2019
What is leadership?
Leadership reflects a
person’s ability to
influence the actions
and behaviour of
others.
© Edco 2012   It’s the Business
R. DELANEY

6. Autocratic leadership
24/02/2019
Autocratic leadership
This type of leader is very controlling and often motivates through fear and intimidation.
© Edco 2012   It’s the Business
R. DELANEY

7. Laissez-faire leadership
24/02/2019
Laissez-faire leadership
This type of leadership approach provides subordinates with significant levels of freedom when it comes to setting and pursuing goals.
© Edco 2012   It’s the Business
R. DELANEY

8. Democratic leadership
24/02/2019
Democratic leadership
This type of leader is more likely to seek the opinions of others when decisions are being made.
© Edco 2012   It’s the Business
R. DELANEY

9. What is motivation? Motivation is about what makes people do things.
24/02/2019
What is motivation?
Motivation is about what makes people do things.
In business terms, it’s what makes people work!
© Edco 2012   It’s the Business
R. DELANEY

10. Maslow’s Hierarchy Of Needs
24/02/2019
Maslow’s Hierarchy Of Needs
Maslow produced a theory of human motivation which suggests that people seek to satisfy several different types of needs as they grow and develop.
© Edco 2012   It’s the Business
R. DELANEY

11. Maslow’s Hierarchy of Needs
24/02/2019
Maslow’s Hierarchy of Needs
Maslow suggests that people will not be motivated by higher level needs unless they have first satisfied lower level needs.
This requires employers to provide employees with the means to satisfy their most pressing needs.
© Edco 2012   It’s the Business
R. DELANEY

12. Douglas McGregor‘s Motivation
24/02/2019
Douglas McGregor‘s Motivation
Theory X and Theory Y
He suggests that there are two broad approaches to management and motivation of employees.
© Edco 2012   It’s the Business
R. DELANEY

13. Theory X Managers believe Theory Y Managers believe
24/02/2019
Theory X Managers believe
Theory Y Managers believe
Workers are:
Lazy
Dislike work
Resist change
Untrustworthy
These are referred to as ‘controller’ managers
Workers
Can enjoy work
Can be trusted
Can be flexible
These are referred to as ‘facilitator’ managers
© Edco 2012   It’s the Business
R. DELANEY