1. Developing our people – NFP Workforce Survey
30th October 2018

2. How the sector is tracking with people management

3. How the sector is tracking with people management
Breakdown of policy costs on Association Liability Insurance
Settlement Costs $ 43,091.45
Legal Costs $122,179.08
Total Payments $141,352.53
Premium $ 90,650.00
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4. How the sector is tracking with people management
Accreditation Top 3 standards where improvement plan actions are required:
Governance
Staffing, including volunteers
Cultural Safety for Aboriginal and Torres Strait Islander staff and clients
Only 3 CLCs across Australia were fully compliant in the staff, including volunteers standards
The average amount of improvement actions items per CLC in this standard is 4.2

5. Tools for supporting and supervising staff

6. Tool # 1
Workforce Survey

7. Workforce Survey: CLCQ’s experience
Why complete a workforce survey?
Centre for Social Impact
Australian Not-for-profit workforce survey
The plan
Why?
Identified sector issues – made us reflect
Pretty flat structure, focus on teamwork
Large growth in short time (from 2.2 staff to 5.4) but still small
My management style? Imposter, no formal training, etc
The Plan
Test for sector
Our own insights & improvements

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12. Issues identified
Working in a peak organization means we’re removed from frontline services (see challenges in ‘work design – job enrichment’ (p10), ‘beneficiary contact’ (p12), etc)
Proposed way of addressing: Encouraging staff to spend more time visiting or embedded with member organisations
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13. Issues identified
Staff wellbeing, although note timing may have contributed to this (p7).
Proposed ways of addressing:
Manage wellbeing around travel (ie encouraging TOIL or leave following stints of travel);
recognize and value our (existing) practice of debriefing and providing support to peers;
review our employment arrangements (currently a mix of employment conditions, policy and award).
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14. Issues identified
Performance management and compensation rates lowly, compared to benchmarks (p12).
Proposed ways of addressing:
Review our employment arrangements, including mechanisms to value employees’ skills and experiences, and identify learning opportunities (see also ‘learning climate’ (p4))
strengthen regular review processes.
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15. Reflections? Really positive conversations Built trust within group
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16. Australian Not-for-profit Workforce Survey
Ramon Wenzel, Director Learning for Purpose, Centre for Social Impact, University of Western Australia

17. Next steps on Workforce survey
Whole of sector???

18. Leading People

19. Tool #2
Learning from Colleagues

20. Staff Supervision and Support: The Good, the Bad and the Ugly
A conversation you want to have with others
Questions you want answered
Information you want to share
A project you want help on
A dilemma you are working through
Something that has worked well
A lesson that has been learnt
Participants write their idea on a post-it note and share to the group.
Post-it notes is stuck on wall – grouping of similar topics may be necessary
Allocate spaces and convenors to the topics – 30 mins for conversation
Summary Sheet to be filled out for report back

21. Tool #3
Next steps

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