1. Carleton College Facilities Management

2. Who Are We? Maintenance Building maintenance and repairs
Elevators
Electrical, plumbing, HVAC
Climate control
Carpentry, painting and finishing
Windows, glass, blinds
Keys, locks, hardware
Moving services

3. Who Are We? Custodial Services Building cleaning Student storage
Routine cleaning of all campus buildings
Trash removal & office cleaning once per week
Clean and maintain all flooring
Upholstery cleaning
Snow removal from building entrances
Clean swimming pools
Student storage
Waste removal/recycling/compost (indoor receptacles)
Pest control
Event set-ups

4. Who Are We? Grounds Grounds maintenance
Mowing, trimming, tree and plant care
Street, sidewalk, and parking lot maintenance
Snow removal
Maintain athletic fields
Prepare/maintain ice rinks and ski trails
Waste removal/recycling/compost (outdoor receptacles)
Outdoor event set-ups

5. Who Are We? Capital Planning Capital budget allocations
Capital construction
Deferred maintenance planning
Project Management
Project planning, design, coordination
Cost estimating, bidding, control
Furniture purchases
Material and finish selection

6. Who Are We? Energy Management & Sustainability
Campus utilities and infrastructure
Wind turbines
Sustainability initiatives
Campus Climate Action Plan
Employee Housing
Maintain employee housing
Administer leases, rent payments, etc.

7. How do I get help? Submit a Facility Work Request
Day to day requests for maintenance, moving, cleaning, keys, pest control, small furniture purchases
Submit a Facility Change Request
Larger scale requests/projects such as new offices or labs, renovations, high dollar equipment or furniture purchases
Requests are reviewed and prioritized annually by CF&PC. Limited funding is allocated.
Submit a Facility Set-Up Request
Set up a room/space for a special event
Submit an Office Space Notification Form
Relocate or set up a new office space

8. Facility Work Request Why? How?
Timely receipt and conversion of requests for facility maintenance into a work order for appropriate facilities staff or outside contractors
To receive progress/status updates via
To ensure College “standards” are followed and approved contractors are used
How?
go.carleton.edu/workorder or from the Facilities web page link
Log in using your Carleton user name
Complete the online form, using as much detail as possible
Provide department charge number when applicable (keys, moving requests, hanging items on walls, etc.) – when in doubt, include your department account number.

9. Facility Work Request Other things to remember: Questions? Budgets:
Buildings do not have their own budgets. All requests are either charged to Maintenance or to the department submitting the request.
Work order prioritization:
Emergency work requests (i.e.; gas leaks, water leaks/flooding, broken glass that poses a safety concern, etc.) should be called in to x4133 and will be handled within 24 hours or less. After hours, contact Security at x4444.
Routine work requests are typically addressed within 8 days
Work requests with a specific due date (movers, set-ups, etc.) will be completed as requested
Key requests:
Must come from the appropriate authority (i.e.; department heads)
Must contain name, department, room numbers that access is needed for – we do not issue master keys
Keys are Carleton property and should be returned to Facilities as soon as they are no longer needed or a faculty/staff member leaves
Questions?
Kathy Beckers: or x4133
Denise Dubé: or x5593

10. Facility Change Request
Why?
For prioritization and budget allocation by the Capital Funding and Priorities Committee
To ensure College “standards” are followed and approved contractors are used
How?
Complete a Facility Change Request from, found on the Facilities web page and forward to Barb Tousignant
Provide department charge number when applicable
You will be notified of the results of your request
Questions?
Barb Tousignant: or x4101
Steve Spehn: or x4271

11. Facility Set-Up Request
Why?
To ensure rooms/areas are set up appropriately for special events
How?
Complete a Facility Set-Up Request from, found on the Facilities web page and forward to Lynn Nichols
Provide as much detail as possible (drawings encouraged)
Provide department charge number
Questions?
Lynn Nichols: or x5834
Patti Sabrowski: or x4739

12. Projects and Special Requests
ALL project requests must go through the Facilities Department, regardless of funding source
To ensure College “standards” are followed
To ensure approved contractors are used
To ensure safe building practices are adhered to
To ensure adequate funding is available
Special requests? Call the Maintenance Office at x4133 to be directed to the appropriate area

13. QUESTIONS?