1. Module 6 Information Sharing and Communication
NPPO Operations
Module 6
Information Sharing and Communication

2. Module 6 What will I learn?
The systems and resources required to support internal and external NPPO communications and the security of this information
Internal communication
External communication
Security of information

3. Information sharing and communication
NPPOs collect and process large amounts of information and therefore need to invest in information and communication technology (ICT) systems that have the capacity to expand, are compatible with those of their stakeholders and are interoperable and secure.

4. Information sharing and communication
NPPOs may use a range of internal ICTs to support their core technical functions
Mobile phones
Voice over internet technologies (e.g. Skype)
Video conferencing
Document scanning

5. Information sharing and communication
NPPO regional officers should have easy access to:
Radio (for remote communications)
Computers and internet services
Landlines, mobile or radio-based telephone facilities
Reliable means for capturing, storing and retrieving information

6. Information sharing and communication
Field officers and officers stationed at points of entry should have easy access to:
Robust internet / intranet services:
To access central phytosanitary information systems
To register pest interceptions
To log cases of non-compliance

7. Information sharing and communication
Field officers and officers stationed at points of entry should have easy access to:
A national data repository for:
Pest information
Surveillance data
PRA information
Audit results and verifications performed on third-party service providers

8. Information sharing and communication
External communications
Web-based portals (for communication with external stakeholders)
Websites and public access databases
Computer hardware, such as servers
Symposiums / seminars, outreach material (e.g. booklets, fact sheets, leaflets, newsletters)

9. Information sharing and communication
Security of information
Ensure that all confidential data is protected.
Permit NPPO officers to have appropriate access to restricted information.
Design facilities to house computers and related networking equipment to prevent theft and damage from moisture, sunlight and dust.

10. Information sharing and communication
Security of information
Provide selective access (requiring user names and passwords) for external users to phytosanitary portals of the NPPO to ensure that activity can be logged.
Ensure security and confidentiality of incoming and outgoing data on .

11. Exercise 6.1
Does your NPPO have an information and communication technology system in place? Identify possible weaknesses that your NPPO may have in this area. What improvements, if any, would you recommend?