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Published byAmi Dickerson Modified over 6 years ago
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Denver Health External Referrals Update 5/03/2016 Mile High Health Alliance Specialty Care Access Group
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History of External Referrals Epic Impacts External Referral Metrics
Agenda History of External Referrals Epic Impacts External Referral Metrics Specialty Access
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External Referral at Denver Health
First time since Lincoln Planning session - September 2014 Started external referrals – January 2015 Approved the non-privileged provider ordering policy for Lab and Radiology Created a HIPAA compliant web-based referral form Created a new patient welcome packet Standardized process for referral guidelines, appointing and authorization Implemented Standard Practice for follow up with referring provider
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Epic Launch – April 9, 2016 EpicCare Link
Referring Providers web portal offered by Denver Health The community can use the portal to make easy, paperless referrals and order imaging studies From a web browser, users can view and print information from their patients’ electronic medical records
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EpicCare Link Continued
Complimentary service Web-based portal Real-time access HIPPA compliant, secure Active and/or Passive notifications
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EpicCare Link Continued
How do I get access to DH EpicCare Link?
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EpicCare Link Continued
Submit referrals Review charts for patients you have referred Submit radiology orders and view images View your patient IP or OP
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Volume of referrals
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Specialty Access Program
Program to address access into all Medicine Specialty, Surgical Specialty, Ortho Utilization of APPs in Specialty Clinics eConsults to Optimize Appointments Streamlined financial vetting process Team-based care Better communication between teams Resident-run clinics
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Specialty Access Program
Continuous improvement Formal projects to be completed by September 2016 Participating in the TCPi Grant Continual monitoring of progress Slow start – but gaining steam
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