1. Learning outcomes for today
1.      Identify and explain at least five key features of effective communication.
2.      Identify and explain at least five ways of building positive relationships with children young people and adults.
3.      To explain why effective communication is important in developing positive relationships.
4.      To explain how different contexts may affect relationships and the way people communicate.
5.      To identify some of the barriers to effective communication.
6. To identify two different ways of communicating with children and adults

2. Starter activity Making a paper aeroplane
Standing back to back explain to your partner how to make the paper aeroplane with oral instructions
Identify the challenges of this activity
( communication)

3. What is effective communication ?
Working in pairs identify at least 3 aspects of effective communication with children and young people

4. Effective communication is……
Listening and responding appropriately
Reframe what is said .. It seems that you are saying
Be interested
Be empathetic
Good eye contact and positive body language
Positive facial expressions
Clarity - Keep instructions/ sentences concise
Consider the needs, age and level of the child or young person
Notice

5. Why is effective communication important in developing positive relationships with children,young people and adults ?
“treating that pupil in a calm, positive, praising and gentle manner could mean the difference between them trusting us or closing down and giving up”
Trust

6. Why is effective communication important in developing positive relationships with children,young people and adults ?
Communicating clearly means a child will understand expectations and information and this will result in more effective learning and more positive behaviour
Learn

7. Why is effective communication important in developing positive relationships with children,young people and adults ?
Effective listening and showing empathy makes a child feel valued and this increases their self esteem

8. Why is effective communication important to build positive relationships
Any others ?

9. How to build positive relationships
Communicate effectively
Remember issues which are important to them
Show respect
Accept/ validate differences
Listen effectively
Be clear
Empathy
Sense of humour

10. How do you build positive relationships ?
Complete the cards with strategies to achieve these features of building positive relationships
Give examples of when this has worked in school at home

11. Skills needed to communicate with children and young people
Listen and allow the student the space to speak.
Eye contact and active listening
Be approachable ; positive body language and facial expressions
Reframe and repeat back what they say to check understanding
Be interested
Clear communication