1. Direct discrimination

2. When someone is treated less favourably than another person because of a protected characteristics.

3. Indirect discrimination

4. When a rule, policy or practice applies to everyone but particularly disadvantages people who share a protected characteristic.

5. Discrimination arising from disability

6. When a disabled person is treated unfavourably because of something connected with their disability and this unfavourable treatment cannot be justified.

7. Harassment

8. Unwanted conduct that has the purpose or effect of violating a person’s dignity, or which creates an intimidating or hostile, degrading, humiliating or offensive environment for that person.

9. Victimisation

10. Occurs when some is treated badly because they have done something in relation to the Equality Act, such as making a complaint, raising a grievance, etc.