1. Ian Pegg
Soft Landings and POE

2. Post Occupancy Evaluation
“An activity originating in an interest regarding the performance of a building once occupied”
FFC
“In theory, reality and theory are the same. In reality they are not”
Sante Fe Institute (via B Bordass)

3. Green Buildings? – Depends on How We Drive…

4. Housing - Different Strokes…

5. Recent Intervention…..

6. Thoughts…
Buildings (& people) are part of an organisational system – soft landings can bring the two together
The handover is the key opportunity for optimising this
Energy savings in commercial buildings are really easy – you need common sense – a carrot, a stick and an understanding of need
Facilities managers should be empowered to avoid….
“a mode of operation in which the default is that which requires least intervention”