1. The Lawyer as Manager Ruby Powers, Houston, Texas
Daniel Sharp, Los Angeles, California
Becki Young, Silver Springs, Maryland

2. Effective Communication with Staff and Clients
Set expectations for employees
Know your strengths and weaknesses
Other matters to discuss with employees

3. Employee Performance Improvement Plans
Sample Performance Improvement Plan (PIP)
Handling termination of an employee
Tips

4. How to Get the Most out of Staff
Hands off vs. Hands on approach
Hiring practices
Communicate Expectations

5. Best Practices Be consistent Reevaluate vendor needs
The importance of a mentor
Marketing

6. Questions & Answers Ruby Powers, Houston, Texas
Daniel Sharp, Los Angeles, California
Becki Young, Silver Springs, Maryland