1. Critical Characteristics
Sample Quality Plan
Customer:
Lex Corp.
Date Started:
06/12/09
Target Date:
12/25/09
Project:
Develop and Implement a QMS Conforming Against ISO 9001:2008
Project Members:
Bruce Wayne – Lead Consultant
Louise Lane – Back-up Consultant
Process Description
Critical Characteristics
Control Method
Record
Reference
Reaction Plan
Responsibility
Proposal Preparation
Accuracy of project scope
Initial site visit
Client Info Sheet
Contract Review Procedure
Re-visit client
Business Dev’t. Dep’t.
Contract Approval
Clarity of deliverables
Review of assigned consultant and client representative
Contract Review Form
Revise draft contract (TOR)
Gap Analysis
Level of awareness
Interview of personnel
Gap Assessment Report
Project Planning Procedure
Train employees
Consultant
Adequacy of documents
Review of documents
Document Checklist
Identify required documents
Implementation maturity
Review of records
Simplify procedures

2. Quality Plan
“Document specifying which procedures and associated resources shall be applied by whom and when to a specific project, product, process or contract”
The Quality Plan is supplemental to the existing QMS documentation and should not duplicate the existing documentation. – ISO 10005
Not a mandatory requirement of ISO 9001 (see clause 7.1)
No standard format.