1. 1st Customer Services and Billing Workshop
8 – 10 October 2014
Ezulwini, Swaziland
Self Introductions

2. Why Self Introductions?
People seemingly love jikoshoukai, self-introduction
Hey, in SATA we believe in jikoshoukai – it breaks the ice, creates friendship and removes fear
Copyright 2014 © SATA Secretariat, All Rights Reserved

3. Copyright 2014@ SATA Secretariat, All Rights Reserved
Participants
Who you are and from where?
What you do?
Your interest in Customer Services and Billing?
What have you been doing recently?
What you expert from this meeting and your contributions?
Copyright SATA Secretariat, All Rights Reserved