1. BETTER CARE, BETTER OUTCOMES 7TH MARCH 2016
LISTENING - LEARNING - LEADING
COLUM CONWAY, NISCC

2. Choluteca Bridge Honduras 1997

3. Choluteca Bridge Honduras 1998

4. MOVING QUALITY FORWARD
Build a different infrastructure to support improvement in social care
Excellence requires forward momentum not static achievement
Preventing harm; promoting standards; safe, competent, effective practice
Contributing to safer and higher quality care for service users

5. LISTENING – Empathetic engagement
LEARNING – Striving to learn how to improve
LEADING – Bringing people together in constructive ways – building relationships