Presentation is loading. Please wait.

Presentation is loading. Please wait.

European CAF-Event „Self-Assessment and beyond“

Published byWinifred Kelley Modified over 6 years ago

Similar presentations

Presentation on theme: "European CAF-Event „Self-Assessment and beyond“"— Presentation transcript:

1 European CAF-Event „Self-Assessment and beyond“
Session 4 „The relationships between CAF and other TQM tools“ Liebig/Session 4

2 Results of session (1) The presentation of the city of Vienna showed that it is possible to combine TQM tools like BSc and CAF EFQM said they see CAF as a good starting point for the introduction of QM We saw the example of VIC asa start for organisational change Liebig/Session 4

3 Results of session 4 (2) CAF as a tool has some advantages
It encourages to ask questions It gives room for open discussion It is a tool that can be used without external help CAF can establish a quality culture which can be used for benchmarking We need information about organisations who are combining different tools Liebig/Session 4

Download ppt "European CAF-Event „Self-Assessment and beyond“"

Similar presentations

Model Refreshing Review INTRODUCTION. Content Explain the Process used Talk about changes at different levels Question and Answer session What next?

Model Refreshing Review INTRODUCTION. Content Explain the Process used Talk about changes at different levels Question and Answer session What next?
November 2003 Eva Sejrek & Manfred Fasching CAF & BSC in the Vienna City Administration Folie 1 CAF & BSC in the Vienna City Administration P DC A.

November 2003 Eva Sejrek & Manfred Fasching CAF & BSC in the Vienna City Administration Folie 1 CAF & BSC in the Vienna City Administration P DC A.
Institute of Energy and Sustainable Development Introduction Sustainability of QM practices in general and TQM in particular are facing problems. These.

Institute of Energy and Sustainable Development Introduction Sustainability of QM practices in general and TQM in particular are facing problems. These.
Session 3: Learning by using CAF several times - Municipality of Salzburg.

Session 3: Learning by using CAF several times - Municipality of Salzburg.
INTRODUCTION OF QUALITY MANAGEMENT IN THE REVENUE ADMINISTRATION Yıldırım BOZBIYIK Strategic Development Department – Head of Group Senior Programme Officer–

INTRODUCTION OF QUALITY MANAGEMENT IN THE REVENUE ADMINISTRATION Yıldırım BOZBIYIK Strategic Development Department – Head of Group Senior Programme Officer–
23 - 24 September 2010, Bucharest The 4 th European CAF Users’ Event Progressing Towards Excellence - The Challenge for European Public Administrations.

September 2010, Bucharest The 4 th European CAF Users’ Event Progressing Towards Excellence - The Challenge for European Public Administrations.
Lessons learned on the self- assessment process: some FAQs Dr. Christian Engel State Chancellery of Northrhine-Westfalia / Germany European Institute of.

Lessons learned on the self- assessment process: some FAQs Dr. Christian Engel State Chancellery of Northrhine-Westfalia / Germany European Institute of.
ECER 2007 19-22 September Contested Qualities of Educational Research Session 3a Reflection and Self Evaluation for Teachers and Trainers Gerald Heidegger.

ECER September Contested Qualities of Educational Research Session 3a Reflection and Self Evaluation for Teachers and Trainers Gerald Heidegger.
Total Quality Management

Total Quality Management
EFQM Education Community of Practice Budapest, 08 May 2003 1 08 May 2003 Endre Hercz Executive Director - TQM Executive Director - TQM Westel Mobile Telecommunications.

EFQM Education Community of Practice Budapest, 08 May May 2003 Endre Hercz Executive Director - TQM Executive Director - TQM Westel Mobile Telecommunications.
Lecture on: Resource Planning European School II Berlin, May 2003 By: Egens.

Lecture on: Resource Planning European School II Berlin, May 2003 By: Egens.
The ISO 9000 family of standards

The ISO 9000 family of standards
© OECD A joint initiative of the OECD and the European Union, principally financed by the EU Introduction Mapping approaches to quality management in the.

© OECD A joint initiative of the OECD and the European Union, principally financed by the EU Introduction Mapping approaches to quality management in the.
HEInnovate workshop A self-assessment tool for Higher Education Institutions Presentation of results Thematic Forum on Developing Entrepreneurial Universities.

HEInnovate workshop A self-assessment tool for Higher Education Institutions Presentation of results Thematic Forum on Developing Entrepreneurial Universities.
The Common Assessment Framework CAF

The Common Assessment Framework CAF
Screen 1 of 11 Communication and Advocacy Techniques for improving collaborative work LEARNING OBJECTIVES Understand techniques for analyzing needs, relationships.

Screen 1 of 11 Communication and Advocacy Techniques for improving collaborative work LEARNING OBJECTIVES Understand techniques for analyzing needs, relationships.
Elisabeth Dearing, Austria CAF-Event Rome Nov. 2003 1 General Framework of CAF A base for further developments Dr. Elisabeth DEARING AUSTRIA.

Elisabeth Dearing, Austria CAF-Event Rome Nov General Framework of CAF A base for further developments Dr. Elisabeth DEARING AUSTRIA.
Quality Assurance. ISO

Quality Assurance. ISO
© OECD A joint initiative of the OECD and the European Union, principally financed by the EU. Workshop Challenges and Success Factors in Quality Management.

© OECD A joint initiative of the OECD and the European Union, principally financed by the EU. Workshop Challenges and Success Factors in Quality Management.
10 Commandments of IT Service Management

10 Commandments of IT Service Management

Similar presentations

Ads by Google