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E-Government Shital Moktan Tamang Lila Nath Sapkota
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आइप्याडमा ‘रातो’ हेर्दै प्रधानमन्त्री !
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जागिर खोज्न सरकारी वेबसाइट
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MediCopter
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E-GOVERNMENT: WHAT IT IS NOT
It is not Computerizing the Existing Government Processes. It is not digitizing the files and documents of the Government. E-Government just Technology E-Government = Government ( Change management and Transformation )
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E-Government E-government is the use of information technology to support government operations, engage citizens, and provide government services.
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Why ICT/ E-Governance Reach of Information Rich Information
Interoperability Transparency and Accountability Social inclusion Building servicers around citizens choices Using IT and human resources effectively and efficiently
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Why ? Participation Low High Transparency Return on Investment
Speed of Service Weeks/Days Hours/Minutes Cost of Service Infrastructure Fragmented Integrated Use of Resources
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SPEED OF SERVICE DELIVERY
Why? SPEED OF SERVICE DELIVERY 1 1000 COST OF TRANSACTIONS 100 Source: Ravi Raina 1. Module 4 E-Government, Systems Architecture, E-GIF, E-Services and related subjects 2."
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Digital Divide Many of us think of the Internet as a global community. But about two-thirds of the world’s population does not yet have Internet access.
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E-Readiness The maturity of citizens, businesses, NGOs and governments for participating in the electronic world (e-commerce, e-government etc.)
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EVOLUTION OF E-GOVERNMENT
Seamless Phase 5 Transactional Interactive Phase 4 Total integration of e-functions and services across administrative /departmental boundaries Enhance Phase 3 Users can actually pay for services or conduct financial transactions online Emerging Phase 2 Form can be downloaded; Applications submitted online Content and Information is updated with greater regularity Phase 1 Gov website Offers limited, basic, static info. UN/ASPA global survey
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Major ICT and E-Governance Initiatives in Nepal
ICT Policy 2015 Nepal : Federal Democratic Republic (20 September 2015) Area: km2 Population: Approx. 28,982,771 Province: 7 Estd GIDC IT act 2074 (Draft bill) 2007 – E-Gov Master Plan Initiated HLCIT and KIPA sign MoU to develop E-Gov Master Plan First IT policy, “IT Policy 2000” e-governance by 2020 use of Social Media concept of Digital Nepal 1985 -Distribution of Personal Computers Computer for census
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CHRONOLOGY OF E-GOVERNMENT DEVELOPMENT IN NEPAL
1971: Introduction of computer for census (IBM1401) 1974: Establishment of Electronic Data Processing Centre. Now merged with the National Computer Centre, for promoting computer usage and computer literacy 1982: First Private Overseas Investment in software development by establishing company for export, Data Systems International (p) LTD 1985: Distribution of Personal Computers in Nepal 1990: Liberalization on imports of equipment, computer education started 1992: Establishment of Computer Association of Nepal 1996: Establishment of the Ministry of Science, Technology & Environment 2000: Announcement of the first IT policy, “IT Policy 2000” 2001: Establishment of National Information Technology Center 2004: Enactment of Electronics Transaction Act 2008: Establishment of Government Integrated Data Center 2009: Publication of National Standard Code for Information Interchange. 2010: Promulgation of IT Policy 2010 2010: Promulgation of ICT Policy 2015 2074: IT act 2074 (Draft bill)
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E–GOVERNMENT DEVELOPMENT INDEX – TOP 10 COUNTRIES
Rank 2018 Country E-Gov index 2018 Rank 2016 Rank 2014 Rank 2012 1 Denmark 0.9150 9 16 4 2 Australia 0.9053 12 3 Republic of Korea 0.9010 United Kingdom 0.8999 8 5 Sweden 0.8882 6 14 7 Finland 0.8815 10 Singapore 0.8812 New Zealand 0.8806 13 France 0.8790 Japan 0.8783 11 18 Source: UN E-Government Survey 2012,2014,2016,2018
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NEPAL E-GOV. DEVELOPMENT INDEX
e-Government Development in Southern Asia S.N Country E-Gov Development Index Ranking 2018 2016 2014 2012 1 Sri Lanka 0.5751 94 79 74 115 2 India 0.5669 96 107 118 125 3 Maldives 0.5615 97 117 95 4 Bangladesh 0.4862 124 148 150 5 Nepal 0.4748 135 165 164 6 Bhutan 0.4274 126 133 143 152 7 Pakistan 0.3566 159 158 156 8 Afghanistan 0.2585 177 171 173 184 World Average 0.55 Online Service 0.6875 Telecom Infra. 0.2413 Human Capital 0.4957 EPI (Rank 117) Source: UN E-Government Survey 2012, 2014,2016,2018
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E-Participation Index (EPI) and its utilization by stages
Rank Country EPI Total % Stage 1% Stage 2% Stage 3% 55 Nepal 0.7809 78.80% 80.00% 82.61% 72.73% In Asia, 6 countries recorded an improvement in their e-presence and provision of public services online— Pakistan, Nepal, Indonesia, from Middle- to High-OSI Cambodia, Timor Leste and Tajikistan, from Low to Middle-OSI level. (online Service Index) E-Participation is about fostering civic engagement and open, participatory governance through Information and Communications Technologies (ICTs). Growing evidence points to the rapid expansion of e-Participation as a tool for engagement and strengthened collaboration between governments and citizens. Its objective is to improve access to information and public services as well as to promote participation in policy-making, both for the empowerment of individual citizens and the benefit of society as a whole. Source: (2018)
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Mobile and Internet in Nepal
Opportunities Mobile and Internet in Nepal % (3,88,90,469) Tele Density 63 % (1,66,70,000) Internet Penetration Source: nta.gov.np MIS Report of NTA, Bhadra 2075
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eGMP at a Glance Implementation Phase 1 Implementation Phase 2
Government Portal Enterprise Architecture Government Integrated Data Center (GIDC) National ID E-Education Implementation Phase 2 E-Authentication Public Key Infrastructure (PKI) e-Tax e-Customs e-Vehicle e-Drivers License Community Network e-Land Implementation Phase 3 E-Procurement E-Passport Immigration Business Registration and Approval e-Health e-Commerce e-Agriculture Diagram of a public key infrastructure A public key infrastructure (PKI) is a set of roles, policies, and procedures needed to create, manage, distribute, use, store & revoke digital certificates and manage public-key encryption. The purpose of a PKI is to facilitate the secure electronic transfer of information for a range of network activities such as e-commerce, internet banking and confidential . It is required for activities where simple passwords are an inadequate authentication method and more rigorous proof is required to confirm the identity of the parties involved in the communication and to validate the information being transferre 21 Projects in 3 Phases with Varied Priority and Scope ( G2B, G2C, G2G and Infra)
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eGMP Nepal – Completed/Ongoing Projects and Activities
National Portal – Inland Revenue Department (e-VAT, e-PAN, e-Filling, e-TDS) Office of Company Registrar – online services Department of Foreign Employment – online tracking of permits Machine Readable Passport, E-passport Financial Comptroller General Office (FCGO) - Government Accounting System Ministry of General Affairs – Online personnel records Business Portal – Licensing requirements for business activities in Nepal Public Procurement Monitoring Office – eProcurment system Public Service Commission – Online application Government Groupware - , Chat, Web Conferencing, Document management system, etc.
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What is Digital Nepal The Digital Nepal Framework is a blueprint that provides a roadmap to how digital initiatives can: Contribute to economic growth Find innovative ways to solve major challenges facing society in a shorter period with fewer resources Identify opportunities for Nepal to participate in the global economy
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Source:mocit.gov.np/application/resources/admin/uploads/source/EConsultation/Final%20Book.pdf
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Source:mocit.gov.np/application/resources/admin/uploads/source/EConsultation/Final%20Book.pdf
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Many examples illustrate the innovative applications of Artificial Intelligence on e-resilience.
Drones are being used in effectively assessing damage after disasters, such as the series of earthquakes in Nepal in – (UN E-Government Survey 2018 ) E-Resilience is defined as the ability of ICT systems to withstand, recover from and change in the face of an external disturbance such as a natural disaster. (2018)
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Mobile Apps
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ICT and E-Governance status in Nuwakot
Area: 1,121 km2 Travel time: Approx 3 hrs Adjoining Kathmandu Applications used by major Government Organizations : District Land Information System (DLIS) - Local Server Revenue Management Information System (RMIS) - Central Server Treasury Single Account (TSA) - Central Server Crime Referral System (CRS) - Central Server Geographic Information System (GIS) - Central Server Vital Event Registration System (VERS) – Central Server Progressive use of ICT thus a positive step towards E-Governance
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Restructuring of Civil Service
Challenges and Opportunities for E-Governance Implementation in Nuwakot Infrastructure e-readiness Backup and Security Restructuring of Civil Service People Opportunities: Formulation of new laws and policies due to federalism. Development of new process led by reorganization of existing institutional arrangements. Placement of ICT savvy HR from a pool of new recruits Use and familiarity of ICT services by citizens. Challenges
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ICT and E-Governance Status
National Status E-Government Development Index Rank of 193 E-Participation Rank - 89 of 193 Nuwakot: Lessons Learnt Average awareness on ICT. Duplication in service delivery (Digital and Manual) Need to develop Information Super highway. Inaccuracy in data entry. Local system data backup, use and security issues. Internet penetration. Data redundancy. Nepal Sub-Region Leader Online Service Index 0.3986 India Telecommunication Infrastructure Index 0.1674 Maldives Human Capital Index 0.4714 Sri Lanka E-Government Development Index 0.3458 Sri Lanka E-Participation Index 0.5085 India Source:
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E-Gov in Seoul, South Korea
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THANK YOU
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