2. WDEA Then (1999) 3 Sites in two ESA’s 12 EFT Staff 240 DES Clients
Annual Turnover of $676,000

3. Why do you want business growth? WDEA’s Reasons
To create more employment opportunities for DES clients
To strengthen and protect our business
To protect our employers

4. How did we start the process?
Committee of Management and Staff understanding and support
Good Strategic Plan
Strong Leadership

5. WDEA’S Strategic Plan
This plan has been developed for the Committee of Management (COM), Executive and staff of WDEA
It is a commercial in confidence document, which is not intended for any other readers.
It may be released to such persons and groups as the COM and Executive decide.
This plan is strategic in its approach and will be supported by annual Business Plans.
As the future unfolds and as strategies and actions have been implemented this Strategic Plan will be modified to reflect emerging issues.
The order of Objectives and Strategies do not reflect the priority of any objective or strategy.

6. OUR VISION OUR VALUES OUR MISSION We exist to
Create opportunities for business, individuals and our community
OUR VALUES
We value
Achievement
Personal responsibility
Innovation
Excellence
Treating people with dignity and respect
Participation
Fulfilment of potential
Contributing to our community
OUR MISSION
Our business is to
Provide professional recruitment services to employers and individuals.
Strengthen our community by developing innovative and effective support strategies for those experiencing disadvantage.
 Develop and maintain sustainable relationships with our funding bodies.

7. WDEA’S Key Objectives
PERFORMANCE - Achieve high levels of performance in every program WDEA delivers across each ESA
SERVICE DELIVERY / COMPLIANCE - Continuously improve policies, procedures, structures and systems to ensure excellence in service delivery to jobseekers and compliance with the requirements of our funding bodies
RELATIONSHIPS / PROFILE - Proactively develop relationships and increase WDEA’s profile with employers, funding bodies and our regional communities
STAFF - Attract, develop and retain employees who are competent, accountable and professional
CONSOLIDATE / GROW - Consolidate our operations and selectively grow the business by pursuing complementary revenue streams and opportunities
FINANCIAL / RESOURCES - Generate sufficient surplus funds and protect WDEA’s assets to ensure our long-term viability

8. Things you MUST do Do you go alone or in a partnership?
Manage your growth by
Caring for your clients
Drive performance
Budget realistically
Know your customer / customers
i.e. Employers / Clients / Government

9. WDEA Now (2010) 108 EFT Staff 678 DES Clients 3430 JS Clients
8 Sites in four ESA’s
108 EFT Staff
678 DES Clients
3430 JS Clients
Annual Turnover of $10,201,000

10. Now A ONE STOP SHOP DES Job Services Australian Apprenticeships Centre
Labour Hire
A small business Service
State Funded Disability Programs